OSS / NMS Systems Administrator

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an OSS / NMS Systems Administrator to support the OSS/NMS infrastructure through application and system administration activities. This role focuses on ensuring stable operations, high availability, and reliable performance of critical OSS platforms, directly contributing to service continuity and an improved customer experience through proactive and reactive system maintenance. ## What you’ll do * Administer OSS critical applications, including Fault and Performance Management platforms, Probing platforms, Backup solutions, and related systems supporting Vodafone Romania. * Perform troubleshooting and fault management activities, implementing both temporary and permanent corrective actions to restore and improve service availability. * Collaborate with third-party hardware and software vendors to ensure timely problem resolution in line with agreed expectations. * Execute daily routine monitoring and health checks across OSS systems, identifying risks and improvement opportunities. * Implement and enhance automated incident detection and system monitoring capabilities. * Contribute to new project activities by providing technical input, implementing improvements, validating configuration changes, and supporting updates to processes and work instructions. * Design, configure, implement, and maintain in-house monitoring tools, delivering services in line with agreed SLAs. ## Who you are * Fluent in written and spoken English, with the ability to communicate clearly with diverse stakeholders. * A structured problem-solver, able to analyse issues and identify effective, sustainable solutions. * Comfortable working on complex initiatives and managing priorities under tight deadlines. * Experienced in building and maintaining productive working relationships across internal teams and external partners. * Confident collaborating across multi-functional and multicultural environments to deliver outcomes and change. * Skilled in reporting and analysis to support operational visibility and decision-making. * Educated to university level in computer science, communication engineering, or a closely related science or engineering discipline. * Bringing at least one year of relevant experience in telecommunications or computer systems and internet services, ideally in an application, NMS, or probing administration role. * Experienced in Linux operating system administration. * Exposure to probing platforms, signalling protocols, and major Fault and Performance Management tools is advantageous. * Motivated to learn and develop programming or scripting skills; prior experience is a plus. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Hybrid way of working: 2 days per week/ 8 per month * Medical and dental services * Life and hospitalization insurance * Dedicated employee phone subscription * Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget. * Special discounts for gyms and retailers * Annual Company Bonus * Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills * You get to work with tried and trusted web-technology * We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off. * Special Paternal Program - 4 months of paid paternity leave ## What skills you will learn Through this role, the individual will further develop expertise in OSS/NMS administration, advanced monitoring and automation practices, incident and fault management, cross-vendor collaboration, and exposure to complex telecommunications environments and large-scale systems. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media LinkedIn – VOIS Facebook – VOIS Global Instagram – VOIS Global