Performance Testing Lead

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a performance testing professional to lead non-functional testing (NFT) strategy and execution across complex Telecom technology landscapes, including Cloud, CRM and Middleware domains. This role plays a critical part in shaping the QA vision, driving automation, ensuring delivery efficiency, and collaborating closely with business stakeholders, product owners, developers and multi-vendor partners to deliver high-quality, scalable and resilient solutions. ## What you will do ### * Plan, define and execute end-to-end performance and non-functional testing strategies aligned to delivery approach, project risks and business priorities. * Establish and implement a clear QA and performance testing vision, ensuring consistency, efficiency and continuous improvement across programmes. * Collaborate with business stakeholders to gather requirements, define performance acceptance criteria, design dynamic test scripts and scenarios, and coordinate test execution. * Execute and manage performance tests, analyse results, and communicate findings clearly to technical and non-technical stakeholders. * Define and track testing metrics, processes, tools and reporting mechanisms to ensure effective delivery governance. * Work closely with product owners and development teams to resolve performance issues and assure quality of test deliverables. * Drive increased levels of test automation and promote reusability of test assets such as scripts and data sets across projects. * Maintain and baseline the NFT test strategy, updating it in line with changes to scope, schedule, risk profile or delivery model. * Provide input into resource planning, effort estimation and budgeting for performance testing initiatives. * Mentor team members, support capability development, and contribute to recruitment planning in collaboration with test leadership. * Communicate proactively with IT operations, developers and product teams, escalating risks and issues where required. * Deliver regular and ad-hoc status reporting in line with agreed methodologies, milestones and service levels. ## Who you are * An experienced performance testing practitioner with strong understanding of Telecom technology stacks and enterprise delivery environments. * Confident in using load and performance testing tools such as LoadRunner, JMeter and SOAP UI across multiple protocols. * Experienced in CI/CD environments and cloud-based infrastructures and applications. * Skilled in performance test scripting, execution, and detailed analysis of non-functional requirements and volumetric data. * Technically proficient with working knowledge of C, Java, VB macros, basic SQL and shell scripting to customise and enhance test automation. * Knowledgeable in Java/JVM architecture, including garbage collection, class loading, thread dumps, and database performance analysis (Oracle and SQL Server). * Experienced in application and infrastructure monitoring using APM tools such as HP Diagnostics, CA Wily, Dynatrace or AppDynamics. * Able to translate complex performance results into clear technical and business insights. * Familiar with supporting tools such as Fiddler, Firebug, HAR and Lighthouse (advantageous). * A collaborative communicator with strong interpersonal skills, comfortable working in multicultural, matrix environments. * Fluent in English, adaptable to change, customer-focused, and committed to delivering high-quality outcomes. * Willing and able to travel to Europe intermittently, as required. ## Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What’s in it for you * Exposure to large-scale, global Telecom transformation programmes. * Opportunities to work with modern cloud platforms, CI/CD pipelines and advanced performance engineering practices. * A collaborative, inclusive environment that values continuous improvement and knowledge sharing. * The ability to influence quality outcomes and performance standards across critical customer-facing systems. ## What skills you will learn * Advanced performance engineering and automation techniques across complex, distributed architectures. * Strategic test planning and governance in large, multi-vendor delivery models. * Enhanced stakeholder management and communication skills across global teams. * Deeper expertise in application performance monitoring, diagnostics and root-cause analysis. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA ## Follow us on social media and #StayConnected * VOIS on LinkedIn * VOIS on Facebook * VOIS on Instagram * Chat with our employees