Specialist Landlord Relationship

## Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. ## What you’ll do ROLE PURPOSE: • To manage Landlord relationships, end to end within MAST • Landlord Issue Resolution: To proactively resolve landlord queries and disputes, ensuring continued site access and strong working relationships • Lease Renewals: To manage and renew lease agreements, ensuring favorable terms for the company. • To manage strategic and operational Property related projects, negotiations, and reporting ## Who you are RESPONSIBILITIES WILL INCLUDE: • Build and maintain good business relationships with landlords in line with MAST Services and Performance Management Framework and objectives • Stakeholder engagement with relevant landlords, stakeholder and government bodies/ associations to strategically position MAST Services to achieve its long-term objectives. • Implement the MAST Services strategy with the aim of maximizing onward tenancies and cost containment in the long run • Timely renewal and lease renegotiation of rentals (focus on reduction of rentals) • To facilitate communication between MAST Services, Landlord and contractors. • Regular Site Meetings and updates with Landlords • Dispute resolution and ensuring business continuity • Manage ground rent direct expense budget • Support of site activities and access including upgrades through close coordination with landlords and other MAST and customer stakeholders • Reporting and tracking, on the status of lease agreements and negotiations • Liaising with MAST Landlord Relationship Specialists, requires teamwork and the ability to work as a unit within a larger property management framework • Working on ad-hoc projects as requested by line manager and the organization CORE COMPETENCIES: • Understanding of Basic Telecommunications Principles and site layout. • Negotiation Skills including dispute management skills, is vital • Communication Skills, essential for liaising with various stakeholders, including landlords, contractors, and internal teams. • Contract management: Having understanding and Business acumen in dealing with contract clauses and implementation, ensuring all legal and procedural requirements are complied to. • Organizational Skills, necessary for managing multiple leases, renewals, and workload TECHNICAL/PROFESSIONAL QUALIFICATIONS: • Relevant 3 year Degree / National Diploma in Property, Town Panning, Law, or relevant Built Environment qualification. • Understanding of basic business principles • Relevant Property Legislation & leasing • Knowledge of Policies and procedures • 3 - 5 years Negotiating experience • 3 - 5 years working with property/base stations/telecoms (Desirable) ## Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. ## What's in it for you ## Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.