System Analyst

## Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.To support the effective delivery and operation of commission schemes by coordinating activities across the full commission lifecycle, including the end‑to‑end handling of new commission requirements and the contribution to ongoing commission operations. ## What you’ll do * End‑to‑end coordination of new commission requirements : Coordinate new commission requirements across all phases of the commissions demand and delivery lifecycle, including ideation, requirement clarification, design, build, testing, go‑live and post‑go‑live support; * Business and IT interface: Act as a point of contact between Sales / Commercial teams, Finance and IT to ensure requirements are clearly understood, feasible and aligned across all stakeholders; * Delivery support and governance: Support the structured delivery of commission solutions in line with agreed processes, budget and governance frameworks, identifying risks, dependencies and escalation needs where required; * Operational commission activities (as required): Contribute to the review, calculation, accrual and reporting of commissions for direct and indirect sales forces, including the setup and maintenance of the commission system, based on operational requirements; * Stakeholder communication and transparency: Provide clear, timely and transparent communication on requirements, progress and outcomes to relevant local and international stakeholders. ## Who you are * University Degree in IT or Economics (or equivalent); * Ability to translate business requirements into implementable commission logic; strong analytical mindset and attention to detail; * Experience coordinating cross-functional stakeholders across Business, Finance and IT to clarify requirements and drive delivery; * Structured way of working with the ability to manage multiple topics in parallel and ensure high-quality outcomes; * Strong stakeholder communication and stakeholder management skills (clear, timely, transparent updates); * Ability to work independently and navigate complex or ambiguous requirements; commissions/incentives or finance operations knowledge and advanced Excel/automation skills are an advantage; * Long-term experience in channel commissions; * Long-term experience in IT-related project management; * Fluent English. ## Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. ## What's in it for you * Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders; * Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products; * Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors; * Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products; * Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx); * Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles. ## Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.