Full Stack Software Engineer

We are looking for Software Engineers to work in the Call Center as a Service (CCaaS) Technology Team where you will be working on a global, multi-tenant, real-time service, with thousands of concurrent users. Your focus will be on developing the platform that directly enables and supports contact centre agents.

• →Contribute to product improvement beyond code implementation by actively caring about the product and its users
• →Create a performant, secure, scalable service that our customers will rave about
• →Continuously improve and automate the monitoring and deployment of our cloud service

• Bachelor’s degree in Computer Science, Electrical Engineering or related field/ or relevant experience
• Excellent communication skills, including writing, speaking and listening to effectively communicate with technical and non technical people
• 2+ years of relevant experience building Front End Applications
• Experience with TypeScript/JavaScript frameworks including Vue.js / React
• Knowledge about state management, e.g. experience with Pinia for centralized state
• Ability to build real-time applications; understanding of Web Sockets and REST API

• 2+ years of relevant experience in full-stack development
• Knowledge of distributed system including messaging mechanism (Kafka / SNS)
• Experience with setting up and leveraging platform analytics, logging, and monitoring tools (e.g., Grafana, New Relic) to proactively identify and resolve production issues in real-time services.
• Ability to responsibly utilise AI tools to enhance development productivity and quality

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.