IT System Administrator

Administer, patch, and maintain Linux servers and workstations supporting engineering, R&D, and office environments

Manage user accounts, permissions, and configuration via standard Linux tooling and scripting (Bash/Python)

Support Linux-based endpoint provisioning, imaging, and configuration management for engineering and lab users

Monitor system health, logs, and performance, and troubleshoot Linux-specific issues across compute and networked storage

Maintain security hardening, patch management, and compliance for Linux systems

Support day-to-day network operations for the Toronto office, including switches, routers, firewalls, patch panels, and structured cabling

Troubleshoot wired and wireless network connectivity issues, including VLAN configuration, DNS/DHCP, and VPN access

Support network segmentation and security for corporate, guest, and lab/engineering network environments

Partner with Facilities and vendors on network buildouts, expansions, and infrastructure improvements

Support specialized engineering and lab network environments

Provide onsite technical support for employees at the Toronto location, including hardware, software, networking, and access issues

Serve as a trusted IT partner for local teams, providing timely troubleshooting and solutions

Support remote users and collaborate with IT team members across other Waabi locations

Participate in the IT Support on-call rotation to provide after-hours support as needed

Manage incidents and requests through Jira Service Management, ensuring timely resolution and clear communication

Create and maintain technical documentation, knowledge base articles, and standard operating procedures

Administer endpoint management platforms across Linux, Windows, and macOS devices

Support device enrollment, configuration profiles, security policies, application deployment, and compliance reporting

Manage workstation lifecycle including provisioning, configuration, troubleshooting, replacement, and retirement

Support mobile device management and secure BYOD access workflows

Maintain accurate hardware inventory and asset management records

Support user lifecycle management including onboarding, offboarding, account provisioning, and access changes

Manage and administer identity, access, and collaboration platforms such as Okta, Google Workspace, or similar systems

Support group management, permissions, and access policies, including Linux group/permission structures

Assist with SSO integrations and SaaS application access management

Help implement secure access practices aligned with company security requirements

Support implementation and maintenance of endpoint and network security standards and controls

Assist with device compliance monitoring, patch management, and security remediation activities across Linux and networked systems

Follow established security processes and help improve operational controls

Support audits and compliance initiatives through documentation, reporting, and evidence collection

Partner with security teams to investigate and remediate endpoint and network-related issues

Identify opportunities to improve IT workflows, automation, and employee experience

Contribute to scalable processes that support Waabi's growth

Improve documentation, knowledge sharing, and support practices across the IT organization

5+ years of experience in IT systems administration, desktop support, or IT operations roles

• Experience working in startups

• Passionate about self-driving technologies, solving hard problems, and creating innovative solutions

• Competitive compensation and equity awards.
• Health and Wellness benefits encompassing Medical, Dental and Vision coverage.
• Unlimited Vacation.
• Flexible hours and Work from Home support.
• Daily drinks, snacks and catered meals (when in office).
• Regularly scheduled team building activities and social events both on-site, off-site & virtually.
• World-class facility that includes a gym, games room (ping pong table, video game consoles, board games, etc), multiple collaborative working spaces and a gorgeous patio!(when in office)
• As we grow, this list continues to evolve!