Walkme4mo ago

SGD 250–273/yr

Asia Partner Business Manager

SingaporeFull-timemid

OtherPartner Business Manager

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Quick Summary

Overview

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better…

Key Responsibilities

Partner Management Build and maintain relationships across regional and global key partners Monitor partner health and performance using WalkMe dashboards, Salesforce reporting, and partner scorecards.

Requirements Summary

Experience with digital adoption, enterprise SaaS, or transformation consulting partners Familiarity with partner lifecycle tools such as PRMs, LMS platforms, and ecosystem analytics Experience in scaled program design, partner enablement, service…

Technical Tools

salesforcesaas

Industry leader? Well, how about an industry creator?!

At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

The Partner Business Manager at WalkMe is responsible for expanding and accelerating WalkMe’s partner ecosystem by managing a broad portfolio of partners—including SIs, VARs, Solution Providers, and Digital Transformation Consultants—through programmatic, data-driven, and scalable engagement models. This role enables partners to independently deliver value across WalkMe’s Digital Adoption Platform (DAP), ensuring they are trained, enabled, and aligned with WalkMe’s standards of delivery excellence.

You will serve as the connective tissue between partners and WalkMe’s as well as SAP’s internal teams, driving ecosystem impact to increase partner-sourced and partner-influenced and indirect pipeline and revenue, improve partner readiness, and capacity to strengthen WalkMe’s market presence.

The successful candidate will report directly to the APAC Vice President of the WalkMe Alliance & Channels organisation.

Responsibilities

~1 min read

Build and maintain relationships across regional and global key partners

Monitor partner health and performance using WalkMe dashboards, Salesforce reporting, and partner scorecards.

Identify high-potential partners and deploy scalable playbooks to accelerate their WalkMe practice development.

Lead scalable onboarding, curriculum adoption, and WalkMe certification readiness for a wide portfolio of partners.

Ensure partners stay up to date on WalkMe product innovations, use cases, best practices, and technical requirements.

Collaborate with Partner Enablement, Product, and Professional Services teams to ensure partners can independently scope, implement, and optimize WalkMe solutions.

Execute WalkMe’s partner program strategy—benefits, requirements, incentives, tiers—while ensuring compliance and operational accuracy.

Partner closely with Channel Operations to improve and scale processes, leverage automation, and optimize partner lifecycle tooling (PRM, Salesforce, and internal WalkMe systems).

Track program KPIs and identify opportunities to enhance partner experience and program impact.

Support scalable co-selling and co-marketing efforts to increase partner-generated and partner-influenced pipeline.

Collaborate with Regional Sales Directors, CSMs, and Partner Account Managers to match partners to customer opportunities.

Provide partners with repeatable GTM motions—campaign kits, solution plays, and service delivery frameworks—to help them independently generate demand.

Work closely with Alliances, Sales, Services, Marketing, RevOps, Solution Advisory and Product teams to align partner strategy with WalkMe’s business objectives.

Serve as an internal advocate for your partner cohort—surfacing feedback on product, delivery patterns, and program gaps.

Coordinate partner communications, newsletters, events, and scalable engagement programs.

Key Requirements

5+ years of experience in partnerships, channel management, alliances, business development, or ecosystem operations.

Experienced in managing and building strategic regional or global key partners

Experience managing partner ecosystems within a SaaS company; experience with enterprise software or digital transformation partners strongly preferred

Strong analytical and operational skills; comfortable with Salesforce, data dashboards, and program automation

Excellent communication and relationship-building skills across both partner and internal cross-functional stakeholders

Ability to manage multiple priorities across partners in a structured, scalable, and repeatable way

Hold existing partnership and contacts within global known SI's and the Big 4

Preferred Qualifications

Experience with digital adoption, enterprise SaaS, or transformation consulting partners

Familiarity with partner lifecycle tools such as PRMs, LMS platforms, and ecosystem analytics

Experience in scaled program design, partner enablement, service delivery readiness, and digital engagement strategy

Understanding of WalkMe's DAP, its value drivers, and key enterprise use cases (e.g.,employee efficiency, process adoption, automation insights.)

Success Metrics at WalkMe

Partner certification, activation, and delivery readiness

Growth in partner-sourced and partner-influenced revenue

Increased delivery capacity across the partner ecosystem

Partner engagement with WalkMe enablement, programs, and toolkits

Scalable improvements to partner lifecycle operations and partner experience

At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.

Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.

Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.

Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.

Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.

WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.

WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.

WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.

Robust Retirement Contributions: Ask HR about the specific offerings for your region!

SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.