Manager, Live Production CoE

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

This role is responsible for long range project planning, budgeting and execution. You will work closely with project managers, stakeholders, and project teammates to prioritize, schedule and deliver exceptional technical solutions, while providing expert guidance to meet challenging deadlines. As a hands-on leader, you will remove obstacles, assist with budgeting, and play a pivotal role as a technical designer, ensuring the team develops innovative solutions that align with project goals. Your strong leadership, communication, and problem-solving skills will be critical in fostering a culture of excellence, empowering team members' growth, and driving the successful execution of complex projects.

Your role will involve providing enhanced oversight and guidance to the day-to-day operation of the relevant Warner Bros Discovery’s Live Production Centers of Excellence, leading a team of skilled professionals to make informed technical decisions to deliver production requirements and protect our on-air brands. Constantly striving for excellence, you will evaluate the departmental workflow, identifying opportunities for process improvement and efficiency gains. Your leadership and technical expertise will be instrumental in maintaining the highest standards of technical performance.

Evaluate and prioritize incidents in our ServiceNow ticketing system, communicating status updates to partners, serving as an escalation point during major incidents and outages, and planning training and reviewing documentation practices for our knowledge base to improve KPIs. Your expertise will play a vital role in maintaining system reliability and fostering a culture of continuous improvement and collaboration within the team.

Evaluate and prioritize incidents in our ServiceNow ticketing system, communicating status updates to partners, serving as an escalation point during major incidents and outages, and planning training and reviewing documentation practices for our knowledge base to improve KPIs. Your expertise will play a vital role in maintaining system reliability and fostering a culture of continuous improvement and collaboration within the team.

Responsible for managing key vendor relationships, serving as a liaison for escalations and collaborative product development. Your role involves fostering strong partnerships with vendors to shape our technical vision and direction as the business needs. You will proactively engage with vendors to address any issues or escalations, ensuring smooth communication and resolution of challenges. Additionally, you will work closely with vendors to drive product development initiatives, leveraging their expertise to align with our evolving technical goals. Your leadership and strategic guidance will be instrumental in enhancing our technical capabilities and maintaining fruitful collaborations with external partners

• A four-year engineering degree (or equivalent work experience in Live Broadcast engineering with 10+ years of experience in a Broadcast environment.
• Knowledge and troubleshooting skills in live broadcasting.
• Understanding of Postproduction technical workflows.
• Ability to convey complex information clearly and effectively and excels in both written and verbal communication.

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

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