Agentic Engineer - Automation

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.

• 3+ years of software engineering experience, with strong backend development skills (Go or Python preferred)
• Hands-on experience with one or more backend languages such as C#, GoLang.
• Experience building APIs, backend services, and data-driven application logic in production environments.
• Good working knowledge of MongoDB/ NoSQL and service-side data modeling.
• Understanding of distributed systems fundamentals, including reliability, scalability, failure handling, and observability.
• Familiarity with modern engineering workflows using AI coding tools such as Cursor and agent-assisted development practices.