Growth Account Executive (B2B SaaS)

Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.

Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.

• Timely follow up on inbound MQLs passed from the marketing team and qualify leads.
• Lead product demos, clearly articulating Wati's core value proposition for cross-border SMBs.
• Manage the full sales funnel: from initial contact and demo to proposal, negotiation, and contract signing.
• Accurately maintain customer information, follow‑up activities, and opportunity status in the CRM.
• Achieve monthly/quarterly individual sales targets (new customer count & ARR).

• Represent Wati at offline events such as industry exhibitions, cross‑border e‑commerce summits, and WhatsApp ecosystem events.
• Proactively connect with target customers at events, collect leads, and convert potential opportunities.
• Work closely with the marketing team to define event follow‑up strategies and ensure no leads fall through the cracks.
• Maintain and deepen existing customer relationships, identifying upsell and referral opportunities.

• Provide timely frontline market feedback to the product and marketing teams to help refine product positioning.
• Support the Greater China General Manager with sales reporting and pipeline reviews.

• 2–5 years of B2B SaaS or tech sales experience, with hands-on experience driving sales through demos
• Excellent verbal and written communication skills in Chinese
• Familiar with CRM tools (HubSpot, Xiaoshouyi, or similar systems) with disciplined tracking habits
• Results-driven, able to independently manage a sales pipeline in a fast-paced environment
• Sincere, empathetic, and skilled at building trusted customer relationships

• Experience selling to cross-border e‑commerce, overseas marketing, or SaaS tools
• Familiarity with WhatsApp Business API, Meta’s advertising ecosystem, or omnichannel customer communication scenarios
• Experience participating in or leading industry events and customer roadshows
• Understanding of the business pain points of Chinese companies going global (target markets: Southeast Asia, Middle East, Europe)