IT Operations Manager

Rwanda·Kigalimid

OtherIt Operations Manager

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

IT Operations Manager We are looking for an experienced IT Operations Manager to oversee IT operations, infrastructure, systems, security, and technical support across the organization.

Technical Tools

OtherIt Operations Manager

We are looking for an experienced IT Operations Manager to oversee IT operations, infrastructure, systems, security, and technical support across the organization. The role will ensure reliable IT services, effective system administration, strong information security, and smooth implementation of IT projects.

Responsibilities

~1 min read

→
Manage day-to-day IT operations, including systems, networks, infrastructure, software, and security.
→
Oversee system administration, user access, hardware and software inventories, and IT infrastructure performance.
→
Develop, review, and implement IT policies, procedures, and controls.
→
Conduct IT audits, risk assessments, and follow up on identified risks and improvement areas.
→
Plan and manage IT projects, including budgeting, timelines, task allocation, implementation, and reporting.
→
Support the implementation and optimization of new IT tools, systems, and technologies.
→
Provide technical guidance and ensure effective IT support and helpdesk services.
→
Manage IT vendors, contracts, licenses, accounts, and external service providers.
→
Lead, mentor, and develop the IT team while managing performance and priorities.
→
Work closely with internal departments and external partners to understand IT requirements and deliver appropriate solutions.
→
Prepare IT reports and data visualizations to support operational and management decisions.
→
Ensure compliance with company policies, information security requirements, data protection requirements, and applicable standards.
→
Identify opportunities for process improvement, automation, and innovation within IT operations.
→
Perform other IT-related duties and projects as assigned by the Direct Manager.