Launch Operations Manager

• is a vital part of expansion efforts of WelbeHealth
• cross collaborates vastly with many areas of the organization 

• Manage the complete launch process, ensuring seamless coordination, execution, and alignment with WebbleHealth's mission.
• Serve as the primary project manager for assigned launches, including managing an issues list & project plan, coordinating & facilitating meetings, and providing status updates.
• Ensure new center staff are onboarded, trained, and mentored in alignment with best practices.
• Support the center licensing process as needed, including outfitting new centers, creating policy binders, pulling staff files, and more.
• Continuously improve and codify enterprise best practices in the new market launch playbook to apply at future new program launches.

• Must be currently located and residing in our near Los Angeles 
• Must be comfortable with 20-25% of travel based on projects and business needs
• Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime
• Bachelor’s degree
• Certification in Lean Six Sigma (Black Belt preferred) or related process improvement methodologies are highly desired
• Minimum of four (4) years of project and process improvement experience in the healthcare industry; PACE experience is highly desired
• Experience in a healthcare or clinic setting with the ability to independently manage full scope healthcare operations initiatives with minimal direction
• Hands-on facilitator of complex clinical operations improvement initiatives, while also directing more junior team members on sub-workstreams
• Experience leading teams with direct reports including hiring, onboarding, training, and providing feedback and mentorship required
• Microsoft Office competency
• Experience with Electronic Medical Records platforms
• Outstanding critical and analytical thinking skills, verbal and written communication skills, and presentation skills

We are seeking a Launch Operations Support & Strategy Manager who a is strong project manager and is excited about being part of the growth of a mission driven organization. If you are passionate about improving healthcare operations and making a meaningful impact on the lives of vulnerable seniors, we’d love to hear from you.

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com