Personal Banker

• Permanent position at Westpac in Lismore
• Full-time opportunity 
• Be empowered to grow with a company that will invest into your success

We want to help all of our customers with all of their banking so they make the most of their money. And our Personal Bankers play an essential part in doing that. You’ll reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you’ll make it clear you understand what our customers need today – and what their plans are for tomorrow.

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
 

The ideal candidate will thrive in a fast-paced environment where no two days are the same! You will have experience meeting and exceeding KPI targets while continuing to provide exceeding customer service. You will be passionate about building and maintaining relationships with customers to not only make sales, but to help them with their banking needs. 

To be successful in this role, you will need strong communication skills, possess excellent time management, and most importantly, be willing to learn! 

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.   

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. 

We’ll empower you to shape your career path.  Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. 

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

Hear from some of our people and their experiences working with us.

Start here. Just click on the APPLY or APPLY NOW button.

 At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au

Westpac is committed to talent mobility and career development for our current employees, including trainees and intern program participants. People Leaders will prioritise internal candidates.