Lead Bistro Server

United States·The Flipsidelead

RetailRestaurant Server

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Quick Summary

Key Responsibilities

Performs the duties of both the Counter Server and Pizza and Sandwhich Crafter, plus acts as day to day lead for The Flipside as directed by the location Manager.

Technical Tools

RetailRestaurant Server

What We Offer

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This position works in close partnership with the location Manager and The Flipside Team to promote safety, communication, development and excellence in customer service by providing day-to-day leadership in the managers absence and/or as directed by manager. Also works with manager and team in reviewing processes, seeking input, and working to improve our processes. This position is also responsible to perform the duties of a Counter Server. Responsible to consistently role model our Core Values.

Responsibilities

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Requirements

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Excellent interpersonal skills as well as verbal and written communication skills.
Must be highly organized with strong ability to multi-task.
Able to assess competing demands and determine appropriate direction.
Proven ability to learn quickly and adapt to changing environment; agile, flexible, and resilient.
Team Spirit.
Attentiveness and patience for customers.
Excellent presentation skills.
Strong organizational skills and demonstrated attention to detail
Ability to interact effectively with others across all organizational levels
Ability to produce quality work as an individual or member of a team
Results Oriented and strong sense of personal accountability
Self-motivated, strong initiative
Effective coaching, mentoring and development skills
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
Must be at least 21 years old to be able to serve beer and wine.

Square POS preferred
Microsoft Office Suite (Word, Excel, Outlook, Powerpoint)

Typically bending, crouching, stooping
Repetitive wrist, hand or finger movement
Occasional lifting (40 lbs.)

High school diploma or equivalent required plus 6 months successful performance as a Counter Server team member.

Nice to Have

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3+ years successful performance as a server, or equivalent combination of education and experience.
Previous restaurant operations experience strongly preferred.
Previous experience with compiling data and producing accurate, informative reports for management and executive leadership.