Lead Cashier

(Flexibility to work alternate shifts and weekends is required to support business operations when needed)

This position works in close partnership with store management and team members to promote safety, communication, development and excellence in customer service by providing day-to-day leadership in the manager’s absence and/or as directed by manager.  Also works with manager and team in reviewing processes, seeking input, and working to improve our processes. This position is responsible for consistently role modeling our Core Values.

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  Performs many of the duties of the Store Team, plus acts as day to day lead for the Store team at their location and as directed by your Store Management.

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  Site Safety Point Person to help assure safe practices by team and follow-up on any safety concerns in partnership with manager and/or in manager’s absence.

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  Helps conduct shift meetings and safety meetings. Maintains records of meetings, topic(s) covered and all attendees.

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  Leads day to day problem solving with team, as directed by manager such as customer service question or concern resolution.

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  Provides day to day coaching and development guidance to team in the spirit of being better together.

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  Lead trainer for store team. May participate in development or revision of team training as needed. Ensures consistent training following established training protocols and requirements.

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  Provides input to store management and other Leads about issues, opportunities, challenges and wins.

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  Master user of the Tablet. Facilitates and coaches effective adaptation and use of various software, including Paycom, Test Team Trainer, etc. 

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  Compiles reports and provides input as requested or assigned.

·         Excellent interpersonal communication skills

·         Strong verbal and written communication skills

·         Strong customer service and problem-solving skills

·         Business acumen

·         Able to assess competing demands and determine appropriate direction

·         Proven ability to learn quickly and adapt to changing environment; agile, flexible and resilient

·         Leadership

·         Accountability – in self and instills same in others

·         Strong organizational skills and demonstrated attention to detail

·         Ability to interact effectively with others across all organizational levels

·         Ability to produce quality work as an individual or member of a team

·         Good judgement

·         Results Oriented and strong sense of personal accountability

·         Self-motivated, strong initiative

·         Effective coaching, mentoring and development skills

High school diploma or equivalent required plus 6 months successful performance as a c-store team member.

·         3+ years successful performance as a store clerk, or equivalent combination of education and experience.

·         Previous retail operations experience strongly preferred.

·         Previous experience with compiling data and producing accurate, informative reports for management and executive leadership.

·         Current Food Handlers Card.

·         Comfortable with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

·         Frequently lifting (50lbs)

·         Convenience Store(s)

·         Office Equipment

·         Cash Register