Field HR Manager

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

Wing is looking for a Field HR Manager to join our People team. This role is hybrid  based in Dallas, Texas. The ideal candidate has a passion for employee relations, collaborating with field staff, process improvement and operational excellence. They will understand industry best practices and be excited about working with dynamic clients in a cutting-edge industry.

You will help solve complex organizational challenges using people-related solutions to ultimately push our mission and business goals forward:

• →Deliver HR consultation to managers and their teams on a variety of HR topics including resolution of employee questions on company policies, benefits, and compensation.
• →Be the expert in handling employee relations issues in the field, and ensure adherence to our Code of Conduct, Employee Handbook and cultural / behavioral expectations.
• →Coach leaders and managers to develop strong skills around building teams, managing performance, growing top talent, and facilitating open communication and feedback.
• →Drive adoption of Wing’s people programs across the organization, specifically around performance management, critical training  and employee engagement.
• →Identify root issues and trends in employee engagement, attrition, and retention, and work to resolve them proactively. 
• →Facilitate onsite Dallas New Hire Orientation to support new Winglet onboarding.
• →Promote a culture that embodies our Wing values.

• 8+ years of HR generalist experience, including employee relations
• HR experience supporting field /operational teams to scale their business
• A combination of experience in the following areas: coaching, influencing and developing managers; driving performance management; handling employee relations; and supporting compensation and rewards programs
• Experience with managing employee investigations from end to end
• Ability to leverage data to identify trends and gaps, problem-solve in ambiguous situations and ultimately identify the root of an issue and efficiently move to driving a solution 
• A builder mentality - we are looking for someone to help Wing scale and further mature and strengthen our internal processes
• Excellent written and verbal communication skills
• Excellent organizational and fact-gathering skills
• Ability to toggle between high-level strategy and attention to detail