Care Home Administrator

In this role, you will be responsible for ensuring the ensure smooth business operations by performing related administrative duties while supporting the Management Team with their everyday needs processes.

Ensuring visitors experience within the home is positive.

This role is 37.5 hours per week working Monday - Friday 8.00am - 4.00pm.

We are a part of family run business part of the Wood Care Group and our Employee’s are important to us.

• →Telephone duties

• →General office housekeeping
• →Answering incoming calls in a support function.
• →Supporting with incoming calls for prospective new residents
• →Keeping up to date residents’ funds including audits
• →Supporting the accounts department
• →Supporting the Management with tasks to be completed ad hoc.
• →Maintaining staff personnel files & prospective new staff information
• →Ensuring up to date right to work, DBS check s and nurse pin checks are completed.
• →Ensuring compliance within the home
• →Maintain confidentiality and ensure security of all information is maintained.
• →Ensure good communication with management, staff, residents and relatives.
• →KPI reporting
• →Welcoming new starters to the Company
• →Attend any required meetings
• →Ensure all training is completed to Wood Care Group Standard

• →General day to day tasks to assist with the running of the home.

• →Liaise with Head Office Accounts Team regarding fees, admissions, occupancy.
• →Reporting any broken equipment through the portal or through the appropriate channels.
• →Ensuring staff files are uploaded, stored, and managed correctly for your Team.
• →Assist management with rota adjustments, clocking in issues and lateness reporting.
• →Assisting HR with employee information around sickness dates, new starter information, documentation and any other information which may be required.
• →Any other ad hoc tasks that may arise
• →Safeguarding within the home is everyone’s responsibility, ensure all training is up to date and aware of policy and where to report if necessary.

In return for your hard work, dedication and commitment, Wood Care Group provides:

• →Competitive pay rates
• →Exceptional training and career development
• →Proud to Care - Our in-house employee recognition scheme
• →Uniform provided
• →Free onsite car parking and close to local transport links
• →First-rate working environment
• →Additional shifts available
• →Discount club membership across categories such as holidays, cars, days out, fashion, gifts, insurance, phones, and many other items!
• →Employee of the month
• →Long service awards
• →Refer a friend scheme - up to £100 per referral
• →Overtime rates
• →Access to Wage Stream - cash out up to 50% of your earnt wages each week!
• →Overtime raffle - chance to win £100 per month!
• →Wellbeing support
• →Employee Assistance Program
• →My Healthy Advantage App - comprehensive library of resources to help you and support you in life
• →Opportunity to take part in exciting trips and activities with our residents

Above all, we’re looking for kind and caring people who want a job where they can really make a difference to people’s lives. You’ll also need:

• Good communication skills, to communicate with the residents, families and management team.
• Previous experience working in a Care Home environment is desirable but not essential.
• A committed and organised approach.

Please see our website for videos of what our home is like to work at! www.woodcaregroup.com