Employee Relations Investigator - 2025724

United States·TowsonRemoteRegular, Full-timemid

OtherEmployee Relations

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Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized,

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OtherEmployee Relations

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Employee Relations Investigator serves as the organization’s specialist for employee relations concerns, workplace investigations, and related risk mitigation. This role provides expert, impartial oversight of complaint assessment, investigative processes, findings, and recommendations while ensuring alignment with internal policy, legal requirements, and organizational values. The position also strengthens enterprise capability through training, process improvement, and partnership with key stakeholders to promote accountability, consistency, and employee trust.

Conduct or direct impartial investigations involving non-SEAH alleged violations of policy, code of conduct, employee misconduct, or other workplace concerns.

Develop investigation strategies, conduct interviews, gather and assess evidence, and document findings to support objective and well-founded decision-making.

Prepare clear investigative reports, communicate findings and risk implications, and recommend corrective or preventive actions when trends or systemic issues are identified.

Partner with various cross-functional teams/individuals such as: Human Resources Partners, Accountability and Safeguarding, Finance, General Counsel, and other leaders to ensure coordinated, confidential, and consistent management of sensitive matters.

Advise leaders on employee relations best practices, investigation protocols, and appropriate responses to reported concerns.

Review and recommend changes (when appropriate) to strengthen policies, procedures, controls, and investigative protocols to improve compliance, consistency, and organizational effectiveness.

Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation.

Develop and deliver training for employees, volunteers, and other stakeholders on ethics, internal reporting, code of conduct expectations, and investigation-related processes.

Coordinate with external agencies or law enforcement when necessary and appropriate.

Perform other related duties as assigned

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document

Exceptional ability to maintain confidentiality and handle highly sensitive information with sound judgment.

Thorough knowledge of employment-related laws, regulations, and internal policies relevant to employee relations and investigations.

Ability to adapt to organizational needs and operate effectively in a dynamic, mission-driven environment.

Proficiency in Microsoft Office Suite or related business software.

Exceptional written, verbal, and interpersonal communication skills, including the ability to navigate sensitive matters with professionalism and discretion.

Strong investigative, fact-finding, analytical, and problem-solving capabilities.

Sound judgment and the ability to assess risk, manage complexity, and make well-reasoned recommendations.

Demonstrated ability to maintain confidentiality and build credibility across diverse stakeholders.

Strong organization and project management skills, with the ability to manage multiple matters and deadlines effectively.

Cultural awareness, emotional maturity, and the ability to communicate with diplomacy across varied contexts.

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.