Medical Assistant III - Rheumatology

Patient Care Duties:

• →Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• →Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
• →Assists with examinations, procedures and lab tests.
• →May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• →May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

Communication and Documentation:

• →May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Asssitants.
• →Directs patient flow, assists with special procedures/treatments, and completes requisitions.
• →Routes phone messages, patient questions and telephone communications to appropriate personnel.
• →Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• →Completes necessary paperwork and documentation in a timely manner.
• →Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• →May complete requisitions/orders per WashU guidelines.

Equipment and Supplies:

• →Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• →Cleans and stocks exam rooms and sterilizes instruments.

Other Functions:

• →Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
• →Complies with OSHA, state and federal regulatory sources/standards.
• →Participates in quality improvement activities to ensure appropriate clinical outcomes.
• →Performs other duties as assigned.

Job Location/Working Conditions:

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort:

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, or stooping.
• Occasional lifting (25 lbs or less).

Equipment:

• Office equipment.
• Clinical/diagnostic equipment.

• Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:
  • Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
  • Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).

• Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.