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Loan Servicing Specialist

US·Davismid

OtherLoan Servicing Specialist

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Quick Summary

Key Responsibilities

Professionally respond to inquiries from members and staff regarding all aspects of Loan Servicing. Review loan agreements, notes and disclosures, and all related and supporting documents,

Requirements Summary

*Must be authorized to work in the United States. Must be located within 50 miles of Yolo County,

Technical Tools

OtherLoan Servicing Specialist

Yolo Federal Credit Union is looking for a Loan Servicing Specialist that will provide service and support to the Lending and Operations departments and to the Credit Union’s members. This includes, but is not limited to: payment processing, loan maintenance and corrections (including processing DMV paperwork), collateral management, insurance tracking, escrow account management, and investor remittance and reporting. Additionally, the Loan Servicing Specialist will handle various research requests and member inquiries from within the Credit Union.

This position may be filled as either: One full-time employee (40 hours per week) or two part-time employees ( 20 hours per week each).

Responsibilities

~1 min read

High school diploma or general education degree (GED); or equivalent training or experience. Previous experience that would normally be acquired through a minimum of one year of servicing consumer loans, business loans, and/or mortgage loans. Completion of the Credit Union’s orientation and at least four weeks of on-the-job training is required.

Ability to read and interpret documents such as operating policies and procedure manuals. Ability to comprehend instructions, correspondence, memos, and loan documents. Ability to write basic correspondence and reports as well as effectively present information in one-on-one and small group situations to the public, members, and other employees.

Ability to add, subtract, multiply and divide numerical data. Ability to use common fractions and decimals. Ability to compute rates, ratios, and percentages. Ability to apply concepts of basic algebra.

Ability to identify and define problems, deficiencies, or potential issues of concern. Ability to collect and analyze data and draw reasonable conclusions and implement resolutions. Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form. Ability to solve problems involving multiple variables.

Requirements

~1 min read

Requires compliance with all real estate and consumer lending laws and regulations. Effective utilization of Microsoft Office products (Excel, Word, Outlook, Teams). Regular attendance and punctuality are essential functions of this role.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; type; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.