Bilingual Implementation Manager (French/English)

Bulgaria·Sofiamid

Implementation ManagerProject & Program Management

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Quick Summary

Key Responsibilities

Lead onboarding and implementation projects for new customers from kickoff to go-live. Serve as the primary point of contact during the onboarding journey, building trusted customer relationships.

Requirements Summary

Experience with customer onboarding, integrations, APIs, or technical implementation projects. Knowledge of digital marketing, customer retention, loyalty, reviews, or SMS marketing solutions.

Technical Tools

Implementation ManagerProject & Program Management

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

Responsibilities

~1 min read

→Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
→Individualized career development, rewards, and recognition.
→Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
→Additional health insurance package
→Internal mobility program and refer-a-friend program
→Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
→Food vouchers
→E-learning portals and knowledge sharing sessions.
→Company backed Hackathons, Tech conferences, workshops events, etc
→Stocked kitchen and bar.
→Equity in options.
→Flexible hybrid capacity

If you're passionate about helping customers succeed, enjoy building strong relationships, and thrive in a dynamic SaaS environment, we'd love to hear from you. Join Yotpo and become part of a team that values collaboration, growth, and innovation while empowering some of the world's leading eCommerce brands to achieve lasting success.

#LI-Hybrid