Youth and Family Support Counselor

US·Melrose Parkmid

HealthcarePsychiatrist

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Quick Summary

Key Responsibilities

Respond to crisis situations in collaboration with police departments and community partners Provide intensive,

Requirements Summary

Bachelor’s degree in Social Work, Counseling, Psychology, Criminal Justice,

Technical Tools

HealthcarePsychiatrist

Rotating schedule based on program needs
2–3 on-call shifts per week (including weekends, day and night shifts)
In-person response required (within approximately 1 hour)
After successful completion of the probationary period, partial remote work may be available for documentation

Responsibilities

~1 min read

→Respond to crisis situations in collaboration with police departments and community partners
→Provide intensive, home-based counseling and stabilization services
→Support youth and families in managing conflict and improving family functioning
→Conduct assessments and develop individualized service plans
→Connect families to appropriate internal and external resources
→Provide services for up to 90 days per case
→Maintain accurate documentation and case records
→Participate in weekly team meetings and case consultations

Requirements

~1 min read

Bachelor’s degree in Social Work, Counseling, Psychology, Criminal Justice, or related field required
Strong willingness to learn and work with dedication and consistency
Experience with youth or families preferred (not required)
Ability to handle high-stress and crisis situations effectively
Strong problem-solving, communication, and teamwork skills
Bilingual (Spanish/English) preferred
Valid driver’s license required
Reliable daily access to a personal vehicle strongly preferred (candidates without a vehicle may still be considered if willing to obtain one)
Must reside within the city of Chicago

Eager to learn and grow within a mission-driven organization
Strong interest in working with at-risk youth and families
Background in social services, criminal justice, or structured environments
Comfortable working with diverse populations and multiple stakeholders
Ability to remain calm, professional, and solution-oriented in crisis situations

What We Offer

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✓Gain hands-on experience: Ideal for individuals building their careers in social services, with exposure to crisis intervention, case management, and community-based support

✓Make a meaningful impact: Support youth and families during critical moments and help prevent involvement in the child welfare or juvenile justice systems

✓Independent & collaborative work: Balance autonomy in the field with strong team support and cross-functional collaboration

✓Engaging work environment: Be part of a mission-driven organization with a supportive culture and team-based approach

✓Comprehensive benefits package: Health, Dental, Vision, Life Insurance, and Short/Long-Term Disability

✓403(b) retirement plan with eligibility for Public Service Student Loan Forgiveness

✓Generous paid time off (PTO)

✓Eligibility for one remote workday per week after a 90-day probation period

✓Mileage reimbursement

Youth Outreach Services is a drug-free workplace. Compliance with this policy is a condition of employment and continued employment.

Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.