Marketing & Volunteer Coordinator

Position: Marketing & Volunteer Coordinator

Full Time Equivalency: 1.0

Hours/Week: 36 hours/week

Compensation: $23-25/hour

Reports to: Chief Development Officer

Direct Reports: None
 Internal Job Code: DEV-MV-COOR

Date Posted: 5/4/2026

Organization Overview

Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women – all women – will lead to stronger families and communities.  YWCA is Utah’s most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children’s programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited childcare and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life.

Mission: YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

Benefits – 30 hours/week or more

In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include:   

• Paid parental leave (16 weeks after 12 months of employment)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• Health, dental, vision, voluntary life, accident, and hospital indemnity insurance eligibility for employees, partners, and dependents
• 15 paid holidays
• Employer retirement contribution of up to 10.5% of gross annual salary when eligible
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents

About the Development Team

Our team is passionate, collaborative, and committed to learning because when our staff grow, our impact grows too. If you’re energized by meaningful work, creative and smart problem-solving, and being part of something bigger than yourself, you’ll feel right at home here.

Position Summary

The Marketing & Volunteer Coordinator supports YWCA Utah’s public presence and community engagement by managing day-to-day marketing and communications activities alongside the recruitment, coordination, and stewardship of our volunteer programs. This role is a natural connector—bridging the organization’s mission with the broader community through compelling storytelling, consistent digital presence, and meaningful volunteer experiences. The ideal candidate is organized, creative, and energized by working with people.

Core Responsibilities

Marketing & Communications

• Manage YWCA Utah’s social media presence across platforms, including content creation, scheduling, and community engagement.
• Draft and distribute email communications to community members, volunteers, and general audiences in coordination with the Donor Engagement Manager, who retains ownership of donor-facing fundraising communications.
• Maintain and update website content to ensure accuracy and alignment with current programs and events.
• Ensure marketing materials—print and digital—are current, on-brand, and available for staff use.
• Coordinate with external vendors for graphic design and video production needs as needed.
• Support event promotion and community outreach efforts for fundraising and stewardship events.

Volunteer & Community Engagement Coordination

• Recruit, screen, onboard, and schedule volunteers for YWCA Utah programs and events, including our major volunteer event.
• Serve as the primary point of contact for individual and group volunteers throughout their engagement.
• Maintain volunteer records and track hours and outcomes in the organization’s CRM and volunteer management systems.
• Develop and distribute volunteer communications including orientations, schedules, thank-you outreach, and impact updates.
• Collaborate with the Grants and Corporate Partnerships Officer on the logistics and coordination of corporate volunteer engagements, ensuring a high-quality experience for corporate partners.
• Continuously improve volunteer recruitment strategies and retention practices to grow and diversify the volunteer base.
• Lead and implement Candy Cane Lane, our most significant volunteer engagement opportunity, in collaboration with our program teams.
• Identify and respond to community engagement opportunities.

Event Support

• Provide marketing and logistical support for YWCA Utah’s major fundraising event and stewardship events, in coordination with the Donor Engagement Manager.
• Coordinate volunteer staffing for events, including recruitment, scheduling, and day-of management.
• Support event communications including promotional content, RSVPs, and follow-up outreach.

Qualifications

Required

• 1–3 years of experience in marketing, communications, volunteer coordination, or a related field.
• Strong written communication skills with an ability to tailor messaging for different audiences and platforms.
• Comfortable managing social media platforms and email marketing tools.
• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency with Microsoft Office Suite; comfort learning new software and database systems.
• Genuine commitment to YWCA Utah’s mission and values around racial and gender equity.

Preferred

• Experience with volunteer management software or CRM
• Familiarity with website content management systems
• Background in nonprofit communications or community engagement.
• Graphic design, photography, or multimedia skills are a plus but not required—we outsource specialized design work
  

Working Conditions

The role is primarily office-based with occasional evening or weekend commitments for events and volunteer activities. Work is generally performed in a safe and comfortable office environment.  While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; walk and stand for long periods of time; perform repetitive wrist, hand and/or finger movement.  Travel to attend conferences, training, outreach and other events occurs routinely.

Equal Opportunity Employer

YWCA Utah is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and strongly encourage applications from candidates of color, LGBTQ+ individuals, people with disabilities, and others from historically underrepresented communities. If you need assistance or an accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.