AI Solutions & Enablement Intern

New Yorkentry

Data ScienceOtherAi Solutions & Enablement

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Quick Summary

Key Responsibilities

Research, evaluate, and test existing AI tools, documenting insights that help the team understand current capabilities and opportunities. AI Agent Development Support: Assist in building, refining,

Technical Tools

Data ScienceOtherAi Solutions & Enablement

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

The AI Operations team drives AI solutioning and enablement to increase the adoption and impact of AI across Zeta. The AI Solutions & Enablement Intern will support these efforts by contributing to research, agent development, educational materials, adoption analytics, and client-related work. This role offers hands-on experience with emerging AI tools and the opportunity to develop key readiness resources while supporting initiatives that expand AI usage across Zeta and within client engagements.

Real-world, hands-on experience in the marketing technology industry (85% of work in internship role and 15% of internship with professional development/webinars/activities)
Hybrid in our New York City office (Tuesday, Wednesday, Thursday in office)
June 2^nd through August 14^th
$23.00/hour
Full-time - 40 hours per week
Weekly lunches and social gatherings in office
Speaker Series with subject matter experts across Zeta Global

Responsibilities

~1 min read

→AI Research & Evaluation: 
- →Research, evaluate, and test existing AI tools, documenting insights that help the team understand current capabilities and opportunities.

→AI Agent Development Support: 
- →Assist in building, refining, and testing internal AI agents, contributing to discovery, prompt design, and iterative improvements.

→Enablement Content Development: 
- →Support the creation of enablement resources, including documentation, playbooks, demos, and other content that supports AI adoption across Zeta.

→Client Support
- →Support the team’s strategic work with clients by contributing to materials and conversations that reinforce best practices and drive client adoption of AI.

→Analytics & Insight Support:
- →Assist in tracking and summarizing usage patterns for AI tools, helping the team understand adoption trends and opportunities for improvement.

→Operational Workflow Support
- →Help manage incoming requests and project updates, supporting operational workflows and task management through tools like Jira.

Requirements

~1 min read

Strong interest in AI and emerging technologies
Hands-on experience using AI tools such as ChatGPT, Copilot, or similar platforms
Curiosity and a willingness to learn, with a proactive approach to gaining new skills
Ability to write clear instructions and documentation, such as designing prompts for AI agents
Awareness of responsible and ethical AI practices
Strong problem-solving abilities, especially in ambiguous or evolving situations
Clear and effective communication skills, both written and verbal
Ability to work collaboratively in a team, incorporating feedback and supporting shared goals

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/

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