Zopa
Zopa1d ago
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Product Manager - Membership & Growth

LondonEmployee - Permanentmid
Product ManagementProduct Manager
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Quick Summary

Overview

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank.

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Our Story
 
Hello there. We’re Zopa.
 
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The Membership & Growth team sits at the heart of Zopa’s product ecosystem. We’re part of the Product Enablement tribe, responsible for building and maintaining the central services that power every product across the business. 

Our focus is customer data for the whole bank. This includes everything from identity and income through to marketing preferences. This data underpins how every product works, from lending decisions to new product launches and cross-sell strategies. 

It’s a team with broad reach and real impact. You’ll work across all product areas, partnering with teams throughout Zopa to make sure the customer data they rely on is accurate, reliable, and ready to scale as we grow. 

This is a great opportunity to step into a central role with high visibility, where you’ll shape the foundations that enable the business to grow. 

  • Shape the strategy, and own and prioritise the roadmap for core customer data services across the whole of Zopa 

  • Work closely with engineers to improve system resilience and evolve legacy services  

  • Partner with product teams across Zopa to understand their data needs and challenges  

  • Identify opportunities to solve multiple problems with scalable, reusable solutions  

  • Balance technical improvements with clear business value and outcomes  

  • Collaborate with teams like data, privacy, and product marketing on cross-functional initiatives  

  • Support key business priorities such as cross-sell by improving data quality and accessibility  
    • Act as the connective tissue between teams, joining the dots across different product needs  

    • You have product management experience and are comfortable owning and delivering roadmaps  

    • You’ve worked on backend services or platforms and understand how systems operate under the hood  

    • You’re a strong systems thinker, able to understand how different components interact and scale  

    • You’re technically minded, but always grounded in business impact  

    • You’re proactive and curious, with a drive to learn and build deep domain expertise  

    • You’re comfortable working across both legacy and modern systems  

    • You’re skilled at stakeholder management and can prioritise effectively across competing needs  

    • You enjoy enabling others and are motivated by impact beyond just user-facing features  

    • Experience working with customer data, privacy, or regulatory considerations such as GDPR  

    • Exposure to cross-sell or growth-focused initiatives  

    • Experience working in scaling organisations  

    Location & Eligibility

    Where is the job
    London
    On-site at the office
    Who can apply
    Same as job location

    Listing Details

    Posted
    May 7, 2026
    First seen
    May 7, 2026
    Last seen
    May 8, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    67%
    Scored at
    May 7, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Zopa
    Zopa
    lever

    We’re Zopa, and we want to make money work better for you.

    Employees
    750
    Founded
    2005
    Domain
    zopa.com
    View company profile
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    ZopaProduct Manager - Membership & Growth