Key Duties and Responsibilities will include: Operational Execution: Overseeing the end-to-end parcel flow, including inbound receiving, sorting, staging, and last-mile dispatch. Team Leadership: Managing and developing frontline employees (sorters, operators) to maintain high productivity and disci
Location: Lagos, Nigeria About the role:The Team Manager - Call Center Operations is a dedicated, team member who can coach and motivate call center representatives. You will assist in the training and mentoring process, ensuring that every agent is well prepared for their calls.
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