Customer Support Jobs in United States Palo Alto , United States

The Head of Post Sales Technology is responsible for transforming Customer Support into an AI-first, automation-led, insight-driven organization. This leader will design and execute a technology strategy where AI is not an add-on, but the foundation of how support operates — from customer self-servi

About the team MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the entire MongoDB ecosys

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list and currently include products such as Atlas , Cloud Manager and Compass to name a fe