Help Desk Specialist Jobs

IT Senior Help Desk Specialist Position Overview: This role is responsible for providing timely, high-quality support to end users by resolving hardware, software and access-related issues in a fast-paced, service-driven environment. This position acts as an escalation point for complex issues, and

Reports to: Director of IT Hours Commitment: Full-time hours (40 hours/week) with regular weekend responsibilities and after-hours support as needed Overview: The Help Desk Specialist serves as the first point of contact for all IT and Production Services (AVL) support requests. This role is respons

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagem

About At-Bay At-Bay is an insurance company built by cybersecurity experts, leveraging technology and security expertise to better understand digital risks and build better insurance products and services. We help clients through insurance products, security guidance, and active risk management. At-

HELPDESK Job Description Ambit Solutions is looking to hire a full-time Help Desk Specialist for a fast-growing technology company in Birmingham. Our ideal candidates are those who display honesty and integrity, enjoy working within a team environment, and are interested in VOIP. We offer very relax

From Engine Bay to Payload, we protect vital structures and systems. Hera Technologies is a premier contract manufacturer specializing in high-precision metallic and non-metallic solutions for the Aerospace, Defense, and Space sectors. Our commitment to quality, innovation, and customer satisfaction

Are you proud of your French language communication as well as problem-solving skills? Would you describe yourself as a tech-savvy person with the ability to absorb and retain information quickly? If so, you would be a perfect fit for our Help Desk Specialist position! While providing quality techni

Job Description The Help Desk Specialist II provides advanced customer service and technical support, serving as a primary escalation point for complex issues. This position supports end users across multiple channels—including phone, email, chat, remote tools, and in person—and is responsible for r

Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations. This role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incident

Job Description The Help Desk Specialist I – Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. This role supports queue management, ticket quality, escalations, and mentoring of junior staff, while

Job Description The Help Desk Specialist I provides front-line, customer service and technical support to end users. This position receives, documents, categorizes, and fully resolves incidents or service requests possible on first contact, escalating when necessary. This role requires strong commun

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capa