Role Summary

Fanatics Collectibles is looking for an Account Manager to help maintain, grow and modernize our sales process to drive our business goals and improve the consumer experience. The Account Manager will report to the Director of Sales and will simultaneously own and/or engage with several high-impact initiatives. We are on the forefront of revolutionizing our B2B buying experience, this role can expect to 1) own the stewardship of existing and new hobby accounts, 2) be on the forefront of ‘Direct’ product sales strategy, and 3) be intimately involved in product operations to ensure accuracy, on-time fulfillment, and a positive customer experience. The ideal candidate is an excellent problem solver, communicator & operationally focused individual. Candidates with a passion for sports, culture, & entertainment will likely find themselves a strong cultural fit. We are open to remote candidates for this role, though some travel will be required.

Responsibilities:

• Maintain and grow existing relationships with accounts to further generate sales, optimize customer experience, and track business results
• Manage multiple logistics tools (ordering, product release calendars, product sell sheets, account lists) to ensure accurate and timely execution of key programs
• Support larger strategic initiatives to drive increased Breaker Direct sales by owning new account reviews, onboarding, and continuing to drive fulfillment activities
• Build expertise in Fanatics Collectables hobby products and be up to date on market trends and competitive dynamics impacting the industry
• Collate & summarize business reports and create presentations to effectively communicate with a variety of audiences (peers, senior leaders and/or accounts) on high priority initiatives and programs
• Collaborate with other business managers to scope projects, creatively solve problems, set attainable goals, and track / measure KPIs

Ideal Candidate:

• 5-7+ years of work experience, with 4-5+ years of experience in related sales operations positions, account management, and/or project coordination roles
• Consumer products & retail environment experience preferred
• Knowledge of trading card environment, including direct sales and distributor environment is a significant advantage
• Strong organizational skills and a demonstrated ability to prioritize, and remain flexible in high pressure dynamic situations
• Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows
• Sense of urgency, good attitude and work ethic, quick learner
• Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders
• Strong computer skills in Word, Excel, and PowerPoint essential; Access and Oracle ERP experience desirable

The salary range for this position is $100,000- $120,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.