AR Collections Associate | Sevita | Remote (USA)

AR Collections Associate | Sevita | Remote (USA)

Remote US
Application ends: October 9, 2024
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Job Description

AR Collections Associate in Boston, Massachusetts

At Sevita we believe that everyone deserves to live well. For more than 50 years, our team members have provided home and community-based health care for adults, children and their families across the United States. As a member of our corporate team, you’ll help shape the work that supports how our business runs, the services we provide, and the relationships we build with those we serve and each other. Join us, and experience a career well lived.

AR Collections Associate

Looking for rewarding work in an organization dedicated to making an impactful difference in the lives of others? Bring your skills to a team-based workplace with a client-first mission. As an Accounts Receivable Collections Associate, you will play an important role in our commitment to serve others.

This position is 100% remote and can be performed anywhere in the U.S

  • Follow up on claims that have been paid incorrectly or are outstanding.
  • Review and work denials in workflow system, pay portal, and/or clearinghouse portal daily.
  • Review and work in Denial Workflow (DWF) system for tasks with follow-up dates that are set to expire on that day and those without a payer response once past 30 days from billing.
  • Follow-up with Field on updates to items that are past follow-up date, notifying them of denials that require their attention.
  • Update DWF with clear, concise notes as claims are worked and notify biller when claims can be electronically rebilled.
  • Send out paper or complete web portal billing once any necessary corrections have been made.
  • Communicate with Field Finance and SSC Management on issues with collections.
  • Review unapplied cash logs for any items that can be applied and work with cash team to resolve.
  • Work credit balances on the aging and overpayment account and follow the credit balance procedure for resolution.
  • Complete necessary forms and provide appropriate support for refunds, cash moves, sales adjustments, and transfer of liability.
  • Assist in the on-boarding of new hires by providing required training when necessary.
  • Actively participate in team meetings and foster an environment in which team members proactively collaborate.
  • Proactively support management as well as the objectives and goals of the department, including completion of special projects as assigned.
  • Ensure compliance with government regulations within all assigned areas, maintain an effective control environment, perform system testing, and fulfill other audit requirements.


  • High school diploma or equivalent; Associate’s or Bachelor’s degree in a Finance-related field preferred.
  • Skillful data analysis, critical thinking, and strong financial acumen.
  • Self-motivated and detail-oriented with ability to multi-task.
  • Strong analytical skills with the ability to collect information from different sources.
  • Proficiency in Microsoft Office software No experience in Medical Collections necessary.

Why Join Us?

  • Flexible, consistent hours with both.
  • Full and Part-Time schedules available.
  • Paid time off and health benefits for employees working 30+ hours/week.
  • Enjoy job security with career development and advancement opportunities.
  • Paid training, holiday pay, mileage reimbursement.
  • Enjoy complex work that makes a difference in the lives of those we serve.
  • Career development and advancement opportunities across a nationwide network.

We have meaningful work for you – come join our team – apply today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years.

Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.