German Bilingual – Content Processing Specialist | BrickBrands | Remote (Portugal)

German Bilingual – Content Processing Specialist | BrickBrands | Remote (Portugal)

Remote Portugal
Application ends: July 26, 2024
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Job Description

Company Description


                 “Great flexibility, support, and communication”

“Friendly and professional environment”   “Great place to work remotely”

“Diverse with lots of opportunities”       “I’ve never enjoyed a job as much”

Proud of our Finnish heritage, BrickBrands has been in the business for over 6 years providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures.

BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: Create opportunities for brands and communities to speak.

As part of a fast-paced environment, the need for additional resources appears constantly. Therefore we aim to build a pool of talented individuals and have our very own ongoing recruitment. Searching for individuals who are highly interested in social media, marketing, and customer experience to be a part of the global environment and learn the BrickBrands Way

Job Description

Summary of the Position

As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. 

Here’s What You Will Do:

  • Responding to potential customers customer via chat, email, or direct messages
  • Use our online platform to monitor and engage with content seen all across social media platforms
  • Work with various brands from different industries to detect, review and monitor all kinds of content 
  • Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
  • Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
  • Closely work with clients to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly 
  • Maintain constant communication with your manager to resolve any issues or questions


Here’s What You Will Need:

  • A High School Diploma or equivalent
  • A personal PC/laptop with a working webcam
  • MUST be able to hold up a conversation in German, fluent and native speakers are a plus!
  • Excellent English communication skills in both written and oral. 
  • General knowledge and interest in various social media platforms  
  • A good working home environment with a stable internet connection
  • Experience as a content moderator / engaging in all social media platforms is a plus!
  • Excellent Customer Service skills with the experience of working in a non-voice account
  • The ability to work an 8-hour shift, Monday – Friday, weekends off

Additional Information

The Perks BrickBrands Offers:

  • 100% Remote position
  • Healthcare reimbursement
  • Continuous learning experience & career growth opportunities
  • Offers competitive compensation based on location market rates
  • A great opportunity to work with some of the world’s coolest and most innovative brands
  • A welcoming environment where even your feedback and suggestions are all being taken into consideration
  • Enjoy working in a diverse & global team environment – BrickBrands team members come from different backgrounds

Those who are interested in working in a global team handling social media, kindly send in your CV in English.