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The NOC Network Administrator, Mid maintains and administers servers, core services, and supporting tools within a network operations center to ensure reliable, highly available network and system operations for mission‑critical services. The role monitors system and application performance, perform

The NOC Engineer, Junior monitors and supports enterprise network infrastructure from a network operations center to help maintain high availability and performance for mission‑critical services. The role focuses on real‑time surveillance of network devices, links, and services, performing initial t

The IT Configuration Analyst, Junior supports configuration management activities that keep the enterprise configuration management database (CMDB) accurate, complete, and reliable across infrastructure and application services. The role focuses on collecting, validating, and updating configuration

The Incident Manager, Senior leads major incident response activities across complex enterprise and federal IT environments. This role ensures rapid service restoration, coordinates technical and business stakeholders, and drives continual improvement across the incident lifecycle. The position requ

Position Overview The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environment. The role evaluates and prioritizes change requests, conducts impact and risk

Position Overview The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment. The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, produ

Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents and service requests, performs basic troubleshooting, and resol

Position Overview The Capacity Manager establishes and operates ITIL-aligned capacity management processes to ensure that enterprise infrastructure and mission-critical systems have sufficient resources to meet current and future business demand in a highly regulated federal IT environment. This rol

Position Overview The DevSecOps Engineer, Junior supports the design, security, and automation of delivery pipelines and infrastructure that underpin mission‑critical applications. The role contributes to CI/CD workflows that integrate build, test, and security controls so deployments to cloud and o

Position Overview The DevSecOps Engineer, Mid provides engineering leadership to design, secure, and automate delivery pipelines and infrastructure that support mission‑critical applications. This role owns CI/CD workflows that integrate build, test, and security controls so deployments to cloud and

Position Overview The Server & Network Lead directs the design and operation of cloud‑hosted compute and network infrastructure that supports mission‑critical enterprise workloads. This role architects and manages environments on leading cloud platforms, implementing scalable virtual networks, compu

Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of

Position Overview The End User Training Lead oversees the organization’s training and learning portfolio, so employees have the skills needed to use mission‑critical systems and processes effectively. The role leads assessment of training needs, aligns learning objectives with business goals, and pr

Position Overview The Service Introduction Lead coordinates service integration and introduction of new or changed IT services, ensuring they are delivered as cohesive, end‑to‑end offerings across multiple providers. Acting as the lead service integrator in a SIAM‑style model, this role unifies proc

Position Overview The ServiceNow Engineer provides advanced engineering, configuration, and integration support for the enterprise ServiceNow platform to ensure stability, scalability, and alignment with organizational standards. The role works closely with product owners and process leads to implem

Position Overview The ServiceNow Analyst provides analysis and configuration support for the enterprise ServiceNow platform, with a focus on documenting requirements and implementing lighter‑weight changes to workflows, reports, and knowledge content. The role works closely with stakeholders to ensu

Position Overview The Service Desk Shift Supervisor oversees a service‑desk shift to ensure end users receive timely, high‑quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution targets are consistently met in

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations

Leads a team in the adherence of planning, policies, practices, and manages personnel while overseeing a development project or group of developers. Responsible for personnel management including mentoring of junior team members, daily supervision and assigning of tasks, and annual employee evaluati

The DevOps Engineer will be responsible for supporting and implementing DevOps capabilities to support a large web application development effort for a federal client. The candidate will ensure Continuous Integration and Continuous Deployment (CI/CD) controls and processes are followed for applicati