burnmanufacturing

About the roleThe Field Support Officer provides day-to-day operational and performance support to field sales and after sales teams. The role focuses on executing field activities, coordinating installations, managing SWAP escalations, and supporting field team within defined processes and SLAs to

About the roleBURN operates a factory in Kano, making world-class clean cooking stoves. We're looking for a Senior HR Officer who will play a crucial supporting role within the Human Resources functions in Kano, Nigeria. This individual will be responsible for assisting in various administrative and

About the roleThis is a senior individual contributor role responsible for owning BURN’s grants writing function end-to-end, from opportunity identification through proposal development and funder stewardship. You will work directly with the Director to position BURN compellingly to bilateral donors

About the roleThe Regional Sales Manager is accountable for driving profitable and sustainable sales growth across the assigned territory by leading Cluster Team Leaders (TLs), TCRs, and field sales teams. The role is responsible for delivering commercial targets, ensuring portfolio quality, driving

About the roleThe Aftersales Field Technical Support Coordinator will oversee and coordinate last-mile warranty swap operations. This role ensures operational continuity, service quality, and customer satisfaction. The coordinator will supervise support teams, optimize processes, and deliver on KPIs

About the roleThe Call Centre Manager job description for BURN involves a broad range of responsibilities aimed at elevating Call Centre services to a world-class standard. This role not only involves managing the operational aspects of a call centre but also includes a significant focus on strategi

About the roleBURN is looking for Cluster Team Leaders in Ghana who will be responsible for leading and managing a team of Sales Executives and quality agents. They will also be responsible for the full customer cycle management, i.e., acquisition, collection, recovery, and usage.Duties and Responsi

About the roleBURN is looking for a Carbon Project Manager who will be responsible for planning, coordinating, and executing varied Baseline & Monitoring Surveys, Stakeholder Consultations, and other specified activities pursuant to the development and implementation of BURN’s carbon-financed Improv

About the roleBURN is looking for an exceptional, efficient Customer Experience Quality Assurance Officer to fill the role. The successful candidate must demonstrate proficiency in Customer Service skills and a combination of Leadership and Interpersonal Skills.Workdays: Monday-Sunday with scheduled

About the role:BURN is looking for a Monitoring, Reporting, and Verification Feasibility Studies Coordinator who will coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s o

About the roleBURN is looking for a B2C Channel Sales Manager who will be responsible for articulating and implementing the organization’s strategy for selling products or services in the specific locations assigned.Duties and Responsibilities Direct Sales Channel Strategy: Develop and execute the r

About the role:BURN is looking for an HR and Office Manager who will support the day-to-day operations of the HR function while ensuring smooth, efficient office administration and facilities support for the DRC team.Duties and Responsibilities: Manage the onboarding process for all new employees, i

About the roleThe Global Head of EHS and Security is responsible for developing and leading the company’s global Environment, Health, Safety, and Security strategy across all Burn manufacturing facilities across Africa. This role ensures regulatory compliance, drives a strong safety culture, mitigat

About the roleThe Aftersales Field Technical Support Coordinator will oversee and coordinate last-mile warranty swap operations. This role ensures operational continuity, service quality, and customer satisfaction. The coordinator will supervise support teams, optimize processes, and deliver on KPIs

About the roleBurn is looking for an exceptional, efficient Customer Service Representative to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales, and/or client relationship management.Duties and Responsibilities Manage outbound

About the roleThe Aftersales Field Technical Support Coordinator will oversee and coordinate last-mile warranty swap operations. This role ensures operational continuity, service quality, and customer satisfaction. The coordinator will supervise support teams, optimize processes, and deliver on KPIs

About the role BURN is seeking a Country Manager – Biomass Zambia who will be responsible for running a profitable, effective business unit across the country. This will include localising and implementing organization strategies to meet commercial goals. This role will be the key link between HQ an

About the roleThe Senior Business Applications Officer will lead support, optimisation, and implementation of new modules for Microsoft Dynamics 365 Business Central within the ERP function. The role is heavily focused on manufacturing, planning, and advanced warehouse modules, ensuring system effic