burnmanufacturing
IT Officer - DRC (6 months contract)
About the roleBURN is looking for an IT Officer is responsible for managing and supporting the information technology infrastructure. This includes maintaining hardware and software systems, ensuring network security, providing technical support to staff, and implementing IT policies and procedures.
Sales Operations Analyst
About the Role The Sales Operations Analyst is responsible for providing operational analytics, business assurance, and decision support across Sales Operations. The role ensures operational data is accurate and consistent across commercial platforms, identifies operational and financial risks, supp
Customer Service Representative - DRC
1. INBOUND CALL MANAGEMENT: The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities: Manage inbound and outbound calls. For Outbound – Achieving the daily calls and verification target. For Inbound – Ach
Market Research Project Officer -Kumasi, Ghana
BURN is hiring a Market Research Project Officer -Ghana who can turn research plans into rigorous, real-world execution. This role supports Product Managers and the Commercial Department by collecting high-quality data, coordinating customer interactions, keeping field activities organised and on sc
B2C Channel Sales Manager - Zambia
About the roleBURN is looking for a B2C Channel Sales Manager who will be responsible for articulating and implementing the organization’s strategy for selling products or services in the specific locations assigned.Duties and Responsibilities Direct Sales Channel Strategy: Develop and execute the r
Field Operations Stock Point Officer - DRC West ( Matadi )
About the roleWe are looking for a Stock Point Officer to participate in our warehouse operations and activities. Stock Point Officer’s responsibilities include storing materials, picking, packing, and scanning orders. The goal is to increase efficiency, profitability, and customer satisfaction.Duti
Customer Service Representative - Zambia
About the role:BURN is looking for an exceptional, efficient Customer Service Representative to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales, and/or client relationship management. Duties and Responsibilities: Manage outbou
Senior Strategy Associate
Role Overview BURN Manufacturing is seeking an experienced Senior Strategy Associate with a demonstrated strength in business plan writing to join its Strategy team. This role sits at the heart of BURN's growth agenda, new market entry, manufacturing investment decisions, and board-level reporting.
Training Manager -Kenya
About the roleThe Training Manager will lead the global training agenda for BURN’s Electric business, ensuring consistent, effective, and commercially relevant training across markets. The role owns training content, standards, rollout, and performance tracking, while providing functional guidance t
NOC & IT Support Engineer - Ghana
About the roleBased in our Ghana office, this dual-mandate IT & NOC Support Engineer will manage local infrastructure, provide first and second-line technical support to Ghana-based staff, and ensure network security, data backup, while simultaneously monitoring the health and availability of mobile
Agent Care Officer - Zambia
About the role:BURN is looking for an Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guidance, and well-being support to effectively carry out their roles and provide exceptional customer
Business Unit Lead – Electric Cooking (Restaurants & Institutions)
About the RoleBURN is seeking a commercially driven leader to build and own its Commercial Electric Business Unit — a pan-African business line delivering electric cooking solutions to restaurants and institutions. This is a full P&L ownership role: define the strategy, shape product-market fit, bui
Company Ombuds
About the RoleThe Company Ombuds is BURN’s single, named point of intake and ownership for whistleblowing reports and grievances across all markets. The scope covers reports from employees, contractors, agents, suppliers, and customers. The role receives concerns, opens and manages each as a tracked
Payroll Consultant - 3 Months Contract
About the RoleBURN is looking for a Payroll Consultant to ensure a smooth, accurate, and timely payroll delivery throughout the engagement. This is a delivery-focused role rather than a development role, with responsibility for accurate payroll processing, timely statutory filings, and a clean hando
Regional Sales Manager - Kisumu
About the roleThe Regional Sales Manager, Kisumu will serve as the overall business owner for the assigned region, with full responsibility for commercial performance, operational execution, customer quality, profitability, and regional growth of the Electric business.The role holder will lead all r
Carbon Excellence Country Coordinator - Kinshasa, DRC
About the RoleThe Carbon Excellence Country Coordinator is responsible for ensuring the integrity, performance, and verification readiness of BURN’s biomass carbon projects in DRC. The role leads the execution of a data-driven Carbon Excellence framework that safeguards carbon issuance through stron
Carbon Excellence Country Coordinator -Lusaka, Zambia
The Carbon Excellence Country Coordinator is responsible for ensuring the integrity, performance, and verification readiness of BURN’s biomass carbon projects in Zambia.The role leads the execution of a data-driven Carbon Excellence framework that safeguards carbon issuance through strong monitoring
Quality Officer - Kumasi , Ghana, 3 Months Contract
About the role: Burn is looking for Quality Officer to drive customer engagement, Usage and debt recovery across phone, field, and quality-assurance channels maintaining consistent telephone contact with customers with poor usage and in arrears to recover outstanding balances (conducting field visit
Mechanical Technician
About the Role Buen is looking for a Mechanical Technician to perform preventive and corrective maintenance, troubleshoot equipment faults, and support reliable plant operations. The role involves ensuring safety compliance, minimizing downtime, maintaining records, and contributing to continuous im
Maintenance Technician – Electrical
About the Role. Burn is looking for a hands-on Maintenance Technician – Electrical to maintain, troubleshoot, and repair electrical systems and equipment in our manufacturing plant. The role involves preventive maintenance, fault diagnosis, safety inspections, equipment installation, and supporting