日本アバカス株式会社

Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class client experiences

Overview: The ITSM Coordinator is responsible for ensuring the smooth handling of service tickets, focusing on triage, coordinating on-sites and other miscellaneous dispatches, and monitoring multiple boards to maintain ticket flow. This role requires attention to detail, timely commun

Overview We are seeking a skilled Software Engineer to join our software development team. This role sits between the Associate Software Engineer and Senior Software Engineer levels, requiring a solid foundation in software engineering principles along with practical experience delivering production

As a member of the Cybersecurity Department, the Cybersecurity Team Lead will provide hands- on technical leadership for the UK Security Operations Centre (SOC) team while collaborating closely with SOC leadership and peer team leads across the wider organisation. This role will partn

Job Summary: As a Cybersecurity Engineer, you will collaborate closely with Cybersecurity, Engineering, and Service teams to address escalated issues, manage SOC escalations, and support new security initiatives. We are looking for an Engineer with leadership presence, possessing strong techni

Job Summary The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Deliv

Overview The Client Experience Manager serves as Abacus’s primary relationship owner and client advocate, responsible for driving client satisfaction, retention, and long-term value realization across assigned accounts. Acting as the key liaison between clients and internal teams, the CXM ensures cl

Overview The Site Services Technician is the dedicated IT presence for a single healthcare client site while also contributing to a broader pod-based support team. This hybrid role combines hands-on, in-person support with remote service desk responsibilities. Three days per week, the technicia

Summary The Depot Operations Specialist is the operational engine behind reliable, at-scale delivery — turning inventory accuracy and disciplined fulfillment into a competitive advantage for our service and project teams. This is a foundational, hands-on role in the standup of our new Mooresville, N

Job Description: Description We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalogue for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best pract

Job Summary As the Network Engineering Manager, you will lead the day-to-day operations of the UK Network Engineering team, ensuring the delivery of reliable, secure, and high-quality managed network services to our clients. You will be responsible for developing and maintaining operational standard

Job Summary Abacus is a fast-growing technology company focused on providing Hedge Funds, Private Equity firms & Healthcare clients with cloud-based IT solutions. We are looking for an independent, motivated, and enthusiastic Project Manager. If you are a self-starter with a strong sense o

Job Summary (Full-time Temporary role) We are seeking detail-oriented Administrative / Triage Specialists to support our Procurement Team. This role serves as the first point of contact for incoming requests and is responsible for managing and triaging tickets within the ServiceNow

Overview: We are seeking a highly motivated NOC Proactive Engineer to join our Network Operations Center team. This role focuses on proactively monitoring, analyzing, and running routine health checks. The ideal candidate will identify potential issues before they impact business operations, perform

Overview: We are seeking a detail-oriented and proactive Security Analyst to join our cybersecurity team. The Security Analyst will be responsible for monitoring, detecting, investigating, and responding to security threats and vulnerabilities across the organization's IT environment. The ideal cand

Job Summary As our Client Experience (CX) Manager, you will be responsible for managing a portfolio of Abacus customer relationships to provide guidance on best practices and use of the Abacus platform. Additionally, you will gather intelligence which can be used to enhance the customer experi

Description We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candid

Job Summary: The CXM will be responsible for building and maintaining strong relationships with our clients, ensuring they derive maximum value from our products and services, and driving client satisfaction and retention. This role requires a proactive approach to problem-solving, a customer-first

Summary As a Senior Cloud Architect on our Cloud Engineering team, you will lead the design and implementation of complex cloud solutions for our clients across multiple cloud platforms. You will serve as a technical leader and subject matter expert, providing strategic guidance on cloud architectur

Job Summary: As an Opportunity Manager, you’ll be a vital part of our Professional Services Team, reporting to the Manager of Professional Services; working directly with clients and the client experience and sales team, to manage a pipeline of new professional opportunities and craft tailore