
Project Manager, Incident Response
Job Summary: As our Project Manager of Incident Response, you will be primarily dedicated to external, client-facing projects within our Incident Response team. You will be the driving force behind successful, thorough, and robust project deliverables that result in progressive change and secure enh
Marketing Partnership Operations Manager
About the Role The Marketing & Partnerships Operations Manager serves as the operational hub for the unified Marketing & Partnerships shared services organization. The role establishes and maintains the planning cadence, workflows, tracking, reporting, and administrative rigor requ
Billing Coordinator
Job Summary As a Billing Coordinator, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both in
Cybersecurity Advisor
Job Summary: Abacus is seeking a Cybersecurity Advisor to join its cybersecurity consulting and vCISO team in the UK. This role supports a variety of clients, primarily those within the financial sector, by providing practical cybersecurity guidance, helping mature information security programs, and
ITSM Coordinator
Overview: The ITSM Coordinator is responsible for ensuring the smooth handling of service tickets, focusing on triage, coordinating on-sites and other miscellaneous dispatches, and monitoring multiple boards to maintain ticket flow. This role requires attention to detail, timely commun
Sr. Analyst, Enterprise Service Desk
Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class client experiences
Sr Technician, Site Services
Job Summary The Senior Technician, Site Services provides expert, high-touch onsite IT support across MSP client environments, serving as a primary technical escalation point for complex physical and local infrastructure incidents that cannot be resolved remotely. Working closely with the Site Servi
Sr. Analyst, Enterprise Service Desk
Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class client experiences
ITSM Coordinator
Overview: The ITSM Coordinator is responsible for ensuring the smooth handling of service tickets, focusing on triage, coordinating on-sites and other miscellaneous dispatches, and monitoring multiple boards to maintain ticket flow. This role requires attention to detail, timely commun
Software Engineer
Overview We are seeking a skilled Software Engineer to join our software development team. This role sits between the Associate Software Engineer and Senior Software Engineer levels, requiring a solid foundation in software engineering principles along with practical experience delivering production
Team Lead, Cybersecurity Engineering
As a member of the Cybersecurity Department, the Cybersecurity Team Lead will provide hands- on technical leadership for the UK Security Operations Centre (SOC) team while collaborating closely with SOC leadership and peer team leads across the wider organisation. This role will partn
Cybersecurity Engineer
Job Summary: As a Cybersecurity Engineer, you will collaborate closely with Cybersecurity, Engineering, and Service teams to address escalated issues, manage SOC escalations, and support new security initiatives. We are looking for an Engineer with leadership presence, possessing strong techni
Team Lead, Enterprise Service Desk
Job Summary The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Deliv
Client Experience Manager
Overview The Client Experience Manager serves as Abacus’s primary relationship owner and client advocate, responsible for driving client satisfaction, retention, and long-term value realization across assigned accounts. Acting as the key liaison between clients and internal teams, the CXM ensures cl
Technician, Site Services
Overview The Site Services Technician is the dedicated IT presence for a single healthcare client site while also contributing to a broader pod-based support team. This hybrid role combines hands-on, in-person support with remote service desk responsibilities. Three days per week, the technicia
Depot Operations Specialist
Summary The Depot Operations Specialist is the operational engine behind reliable, at-scale delivery — turning inventory accuracy and disciplined fulfillment into a competitive advantage for our service and project teams. This is a foundational, hands-on role in the standup of our new Mooresville, N
Engineer, Professional Services
Job Description: Description We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalogue for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best pract
Manager of Network Engineering - UK
Job Summary As the Network Engineering Manager, you will lead the day-to-day operations of the UK Network Engineering team, ensuring the delivery of reliable, secure, and high-quality managed network services to our clients. You will be responsible for developing and maintaining operational standard
Project Manager, Professional Services
Job Summary Abacus is a fast-growing technology company focused on providing Hedge Funds, Private Equity firms & Healthcare clients with cloud-based IT solutions. We are looking for an independent, motivated, and enthusiastic Project Manager. If you are a self-starter with a strong sense o
Procurement Triage Specialist
Job Summary (Full-time Temporary role) We are seeking detail-oriented Administrative / Triage Specialists to support our Procurement Team. This role serves as the first point of contact for incoming requests and is responsible for managing and triaging tickets within the ServiceNow