Weekend Analyst, Enterprise Service Desk
Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client’s first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus
ITSM Coordinator
Overview: The ITSM Coordinator is responsible for ensuring the smooth handling of service tickets, focusing on triage, coordinating on-sites and other miscellaneous dispatches, and monitoring multiple boards to maintain ticket flow. This role requires attention to detail, timely communication, and p
Manager, Enterprise Service Desk (Tier 1)
Job Summary The Manager, Enterprise Service Desk (ESD) is a tactical leadership role responsible for the daily execution, management, and enablement of the Tier 1 Enterprise Service Desk staff. Reporting directly to the Sr. Manager, Enterprise Service Desk, this position focuses on driving the day-t
Support Engineer - Software
Position Summary We are seeking a customer-focused and technically skilled Support Engineer - Software to join our Software team. In this role, you will serve as the primary technical contact for customers and internal stakeholders, diagnosing, troubleshooting, and resolving software application iss
Senior Network Engineer
Job Summary: As a Senior Network Engineer, you will bring your expertise with Cisco, Juniper, and next generation firewall technologies to the position. You will manage performance and availability of Abacus datacentre networks across the US and UK and participate in improvement projects. You will b
Sr. Analyst, Enterprise Service Desk
Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class client experiences
Project Manager, Professional Services
Job Summary Abacus is a fast-growing technology company focused on providing Hedge Funds, Private Equity firms & Healthcare clients with cloud-based IT solutions. We are looking for an independent, motivated, and enthusiastic Project Manager. If you are a self-starter with a strong sense of ownershi
Project Manager, Professional Services
Analyst, Cybersecurity
Overview: As a Cybersecurity Analyst, you will have the opportunity to work with a broad number of clients, and platforms, triaging alert escalations and incident handling when necessary. We are looking for an energetic individual who is passionate about Technology and Cybersecurity to join our grow
Associate Cybersecurity Analyst
Job Summary: As an Associate Cybersecurity Analyst, you will have the opportunity to jump start your Cybersecurity career, triaging alerts from our SOC queue and escalating when necessary.We are looking for an energetic, early career individual who is passionate about Technology and Cybersecurity to
Analyst, Enterprise Service Desk
Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client’s first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus
Engineer, Enterprise Service Desk
Job Summary: The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as a Tier 3 escalation point for complex technical issues within the Enterprise Service Desk. The role includes support and administration of client environments across a broad range
Engineer, Enterprise Service Desk
Job Summary: Abacus’s Level Three Support - Engineer role is responsible for the design and implementation of customer-facing and internal systems, including public and private cloud environments as well as on-premise infrastructure and telephony systems, all while providing a world-class client exp
Cybersecurity Engineer
Job Summary: As a Cybersecurity Engineer, you will collaborate closely with Cybersecurity, Engineering, and Service teams to address escalated issues, manage SOC escalations, and support new security initiatives. We are looking for an Engineer with leadership presence, possessing strong technical an
IT Support Technician
OverviewAs an IT Support Technician (Sr Technician, Site Services is our internal title) you'll be 100% onsite with an Abacus health care client in the Athens, GA area. The tech will also support several satellite locations, so access to a reliable source of personal transportation is required. In t
Data Engineer
Overview: The Data Engineer is responsible for developing, maintaining, and supporting data pipelines using Python and SQL Server (T-SQL), while assisting with data integration from internal and external systems within a modern Azure-based data platform. The role supports critical data operations in
Analyst, Cybersecurity
Overview: As a Cybersecurity Analyst, you will have the opportunity to work with a broad number of clients, and platforms, triaging alert escalations and incident handling when necessary. We are looking for an energetic individual who is passionate about Technology and Cybersecurity to join our grow
Support Engineer - Software
Job Description Job Title: Support Engineer – Software Overview: We are seeking a Support Engineer – Software to provide technical support for enterprise software applications. The role will troubleshoot application, database, API, and integration issues while working closely with Engineering, Produ
Software Engineer
Job Description Job Title: Software Engineer Overview: We are seeking a skilled Software Engineer to join our Software Engineering team. This role sits between the Associate Software Engineer and Senior Software Engineer levels, requiring a solid foundation in software engineering principles along w
Engineer, Professional Services
J Job Description Job Title: Engineer, Professional Services Overview: We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalogue for clients based in the financial services & healthcare industries. With a keen interest in industry standar
Engineer, Professional Services
Business Relationship Manager
Job Description Job Title: Business Relationship Manager Overview: The Business Relationship Manager serves as the primary link between the AI team and business units across the organization. The role is responsible for gathering business requirements, prioritizing AI initiatives, supporting technol
