日本アバカス株式会社

Job Summary As Technician, Site Services you will be a member of a Client Support Pod with the core goal of delivering white glove technical service to your Pod’s assigned client base. While your role’s primary focus is to physically service clients in their offices and home offices, all members of

Overview - The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as an escalation point for complex technical issues. The role includes administration of Citrix, VMware, Microsoft server and messaging platforms, proactive monitoring, and vendor coor

Seeking someone passionate about information security and customer service to assist customers in meeting their cybersecurity regulatory and legal requirements. Analysts will work with customers to develop formalized information security policies, analyze the efficacy of current policies and procedu

Weekend shift role 40 hours /week: 8am-5pm CST Saturday-Wednesday Enterprise Service Desk, Analyst Job Summary The Enterprise Service Desk Analyst is a client-facing technical support role responsible for triaging, troubleshooting, resolving, and accurately escalating client and system-generated sup

Overview: As a Security Remediation Engineer, you will execute and support Cyber Tier Risk Assessment services, including Microsoft 365 Automated Policy Benchmarking and Vulnerability and Remediation Management. You will own the technical remediation lifecycle for security findings originating from

Overview:As a Site Services Technician, you will have the opportunity to be an IT superhero, saving the day for a dedicated Hedge Fund client based in Fort Worth when technical issues arise. As the face of our organization for the client, you will spend your time responding to client issues, collabo

We are looking for an experienced Cloud Engineer with strong capabilities in Microsoft Azure, DevOps, cloud administration, and development. The ideal candidate will have experience delivering cloud and technology projects, developing reporting solutions using Power BI, and supporting enterprise-lev

Job Summary We are seeking a highly strategic and execution-focused Director of Emerging Technology to lead the development, deployment, and adoption of the firm's internal AI capabilities. Reporting to the Sr. Director, Data and Application Engineering, this leader will translate business and techn

Overview: Abacus Group is seeking a Cybersecurity Advisor to join its cybersecurity consulting and vCISO team in the US. This role supports a variety of clients, primarily those within the financial sector, by providing practical cybersecurity guidance, helping mature information security programs,

The Technical Operations Associate supports day-to-day service coordination, reporting, documentation, scheduling, asset management, and technology operations. This role ensures operational tasks are completed accurately and on time while providing responsive service to internal stakeholders and bus

Description We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will pr

Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client’s first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus

Overview: The ITSM Coordinator is responsible for ensuring the smooth handling of service tickets, focusing on triage, coordinating on-sites and other miscellaneous dispatches, and monitoring multiple boards to maintain ticket flow. This role requires attention to detail, timely communication, and p

Job Summary The Manager, Enterprise Service Desk (ESD) is a tactical leadership role responsible for the daily execution, management, and enablement of the Tier 1 Enterprise Service Desk staff. Reporting directly to the Sr. Manager, Enterprise Service Desk, this position focuses on driving the day-t

Position Summary We are seeking a customer-focused and technically skilled Support Engineer - Software to join our Software team. In this role, you will serve as the primary technical contact for customers and internal stakeholders, diagnosing, troubleshooting, and resolving software application iss

Job Summary: As a Senior Network Engineer, you will bring your expertise with Cisco, Juniper, and next generation firewall technologies to the position. You will manage performance and availability of Abacus datacentre networks across the US and UK and participate in improvement projects. You will b

Job Summary Presenting the Sr. Analyst, Enterprise Service Desk at Abacus, where we're taking IT support to the next level. You'll spearhead the implementation of customer-facing cloud environments, on-premise infrastructure, and telephony systems, all while delivering world-class client experiences

Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client’s first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus

Job Summary: The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as a Tier 3 escalation point for complex technical issues within the Enterprise Service Desk. The role includes support and administration of client environments across a broad range

Job Summary: Abacus’s Level Three Support - Engineer role is responsible for the design and implementation of customer-facing and internal systems, including public and private cloud environments as well as on-premise infrastructure and telephony systems, all while providing a world-class client exp