Talkdesk2

The CX Manager plays a critical dual role as both a trusted advisor and technical consultant to Talkdesk's most valuable customers. This individual will drive product adoption, optimize customer ROI, and ensure long-term customer health through outcome-based enablement, technical guidance, and chang

Purpose: We are looking for a savvy Senior Data Engineer to join our growing team of Data experts. The hire will be responsible for expanding and optimizing our data pipeline architecture and data flow and collection for cross-functional teams and maintaining governance over our lakehouse. The Data

About the Role We are seeking a highly experienced Senior Manager, Deal Desk to serve as a key business partner for our enterprise sales organization. In this role, you will oversee the entire deal lifecycle—from initial structuring to final pricing approvals—collaborating closely with Sales, Financ

As the Senior Director, Head of Americas Solution Engineering , you will be the strategic technical partner driving net-new logos and ARR expansion across North America (NA) and Latin America (LATAM). Working in lockstep partnership with the SVP of Sales for the Americas , you will lead, scale, and

The Pricing Strategy Associate Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings deep pricing and monetization expertise to PM-led pricing and packaging proposals by

We are seeking a highly skilled United States-based Employment Lawyer to join our growing legal team. This position is responsible for providing expert advice on a wide range of employment and labor law issues including hiring, performance management and discharge, employment disputes/wrongful termi

About the Role We are looking for a commercially minded and hands-on Commercial Legal Counsel to join our EMEA legal team. This is a broad in-house role embedded at the heart of our go-to-market motion — you will be the primary legal partner to Sales, Solutions Engineering, and Partner teams across

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

Role Overview The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring

Role Description The Forward Deployed GTM Engineer is a highly technical builder role embedded within the Revenue Operations organization. Sitting at the intersection of AI application development, GTM strategy, operational systems, and data infrastructure, this role is responsible for building the

As a Senior Solution Architect - Healthcare & Life Sciences , you will be responsible for designing cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives.. You will work closely with cross-functional teams to understand business requ

We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedd

This role will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal returns on strategic investments. This is a key posit

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, enginee

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

Job Summary: As a Senior Solution Consultant II, you will be responsible for leading the professional service process for complex software solutions. You will work closely with sales teams and customers to understand business requirements and develop solutions that align with organizational goals. Y

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relati

We are seeking a battle-hardened Principal Security Engineer to lead our technical offensive and defensive strategies. This is not a policy-writing role; it is an extremely hands-on position designed for an engineer who thrives on breaking complex systems, building custom security tooling, and secur

Security Engineer (Pentesting, Incident Response & Investigations) At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which w