Commercial Corporate Counsel

We are looking for a commercially minded and hands-on Commercial Legal Counsel to join our EMEA legal team. This is a broad in-house role embedded at the heart of our go-to-market motion — you will be the primary legal partner to Sales, Solutions Engineering, and Partner teams across Europe, supporting a high-velocity deal environment in a fast-scaling SaaS business.

Your primary focus will be commercial contracting — negotiating and closing enterprise SaaS agreements, partner and channel agreements, and procurement deals — but you will also contribute across data privacy (GDPR/UK GDPR), subsidiary governance, employment matters, and IP protection. This role offers meaningful autonomy and scope for career progression within a global legal function that values mentorship, pragmatism, and commercial impact.

• Draft, review, and negotiate a high volume of enterprise SaaS agreements including MSAs, Order Forms, ELAs, NDAs, RFP/RFI responses, DPAs, and Security Questionnaires.
• Serve as the primary legal point of contact for Sales and Solutions Engineering teams, supporting deal cycles from qualification through signature.
• Negotiate inbound vendor, procurement, and professional services agreements.
• Manage and improve contract templates, playbooks, and fallback positions to enable consistent, scalable contracting at speed.
• Identify and evaluate risk in commercial transactions; provide clear, practical guidance to business stakeholders on legal exposure and recommended positions.
• Partner closely with the channel and alliances team on partner, reseller, and technology alliance agreements — including co-sell, referral, and distribution structures.

• Provide legal guidance on GDPR, UK GDPR, and applicable data protection regulations as they affect commercial transactions, product features, and customer commitments.
• Review and negotiate Data Processing Agreements (DPAs) and international data transfer mechanisms (SCCs, adequacy decisions).
• Support responses to customer security and privacy due diligence questionnaires in partnership with the Security and Trust function.
• Stay current on evolving EU/UK legislation (AI Act, ePrivacy Regulation, NIS2) and advise the business on emerging obligations.

• Contribute to the build-out and continuous improvement of legal operations infrastructure, including contract management tooling, approval workflows, and self-service resources.
• Provide legal support on EMEA subsidiary governance, corporate maintenance, and local regulatory matters.
• Advise on employment law matters affecting the European workforce, in coordination with local external counsel where required.
• Collaborate with Finance, Sales Operations, and Compliance on deal structuring, revenue recognition considerations, and policy adherence.
• Manage relationships with and instructions to external counsel across European jurisdictions.

• Qualified lawyer with an active legal qualification in your country of residence (e.g., solicitor, Rechtsanwalt, avocat, advogado, or equivalent).
• Approximately 5 years of post-qualification experience, with a meaningful portion spent in-house at a technology, SaaS, or software company (or advising such companies from private practice).
• Demonstrable expertise in commercial contract negotiation — SaaS agreements, MSAs, and partner/channel structures — with the ability to move quickly without sacrificing quality.
• Strong working knowledge of GDPR and practical experience negotiating DPAs and data transfer mechanisms.
• Fluency in English (written and spoken) at a professional legal standard.
• Comfortable working independently in a fast-paced environment with competing priorities and tight timelines.
• Excellent communication skills: able to translate legal complexity into clear, actionable guidance for non-legal stakeholders.

• Proficiency in a second European language — French, German, Portuguese, Spanish, Italian, or Dutch particularly valued given our key market footprint.
• Experience with partner ecosystem legal structures: reseller, referral, ISV, GSI, or OEM agreements.
• Familiarity with enterprise procurement processes, including RFP/RFQ response workflows and public sector contracting.
• Exposure to AI-related legal considerations, including the EU AI Act and emerging AI governance frameworks.
• Experience with legal technology platforms such as Ironclad, Juro, DocuSign CLM, or Salesforce-integrated contract tools.
• Background in contact centre, CCaaS, or enterprise SaaS businesses is a plus but not required.