Talkdesk2

If you've built and scaled high-performing solution engineering teams in the Financial Services & Insurance (FSI) domain, and you're energized by leading at the intersection of AI, technical selling, compliance, and customer experience, this is your moment. Duties and Responsibilities: Report to the

As a Senior Solution Architect, you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that align with org

Talkdesk competes in a market where the quality of execution separates companies that grow efficiently from those that spend more to get the same result. Marketing Operations is where that execution lives. This role exists to ensure that every dollar of marketing spend, every campaign, every event,

The Senior Contract Recruiter will lead end-to-end recruitment for our Go-To-Market (Sales, Pre-Sales, Post-Sales) and G&A business units across our international business (EMEA). In this 4-month contract role, you will partner directly with senior leadership to build pipeline, drive hiring momentum

Role Overview We are seeking a Head of People Operations and Rewards to architect and lead the operating system behind our People organization by connecting strategy, talent, programs, processes, data and technology so the function operates as one integrated system. This is not a traditional People

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a develope

At Talkdesk, we’re building the future of brilliant customer interactions. We bring together cleverness, curiosity, and grit to create a team of customer heroes — thinkers, achievers, and dreamers who believe our world-class SaaS platform can transform the way businesses connect with their customers

We are looking for a Data Governance & Compliance Manager to join our Information Security team. In this role, you will own the strategy and execution of Talkdesk's data governance program, covering data lifecycle management, retention, privacy rights management, data classification, and data protec

The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS services. Talkdesk solution supports millions of real time interactions on a scal

The Technical Support Engineer - Premium Care serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution.Team Specific Duties and Responsibilities: Familiarity with Reporti

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

We are looking for an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing team of Solutions Engineers (SEs) in our Commercial Vertical. This is a Pre-sales team leadership role, not a software engineering or product development role. The ideal candidate has a p

As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer Journe

Role Overview As the Vice President of Customer Delivery, your primary mission is to define and execute a comprehensive global customer delivery strategy aligned with Talkdesk’s business objectives, driving exceptional customer ROI, adoption, and sustainable enterprise growth. Operating at the execu

Responsibilities: Design and build shared Kotlin Multiplatform modules for call-state logic and beyond, behind one interface that can be backed by either voice vendor we run Implement the platform-specific pieces on your platform yourself where needed, Telecom/ConnectionService and audio/push handli

We are looking for a Senior Director of Platform Engineering to lead the strategy, architecture, execution, and organizational development of our Platform Engineering function.This role is accountable for the foundational capabilities that enable engineering teams to build, deploy, operate, secure,

Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model Buil

Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model Buil

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution.Team Specific Duties and Responsibilities: Familiarity with Rep