Talkdesk2

The Forward Deployed Engineer, Staff (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software

The Principal Forward Deployed Engineer (FDE) is a technical leader responsible for shaping how Talkdesk’s most strategic global enterprise customers deploy and scale our Agentic AI platform. Sitting at the intersection of enterprise architecture, hands-on software engineering, and strategic client

The Senior Forward Deployed Engineer, FSI (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienc

We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedd

The Commercial Account Executive role focuses exclusively on formulating and building a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. You will report into a Sales Director working in a small, tight knit team. Responsibilities: Identify, qualif

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This seni

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relations

The Lead Technical Support Engineer (Tier II) serves as a senior technical resource, driving the resolution of complex customer issues, leading technical investigations, and supporting the success of the Customer Care organization. This role partners closely with Engineering, Product, Customer Succe

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

The CX Manager plays a critical dual role as both a trusted advisor and technical consultant to Talkdesk's most valuable customers. This individual will drive product adoption, optimize customer ROI, and ensure long-term customer health through outcome-based enablement, technical guidance, and chang

Talkdesk is seeking a detail-oriented and highly organized Incident & Platform Operations Commander to support incident management, cross-functional engineering initiatives, and operational governance across our technical organization. This role will be responsible for managing incident document

Role Overview The Associate Solutions Engineer is an early-career technical sales role designed for individuals who are passionate about technology, particularly AI, customer problem-solving, consultative selling, and customer experience transformation. The Solutions Engineering organization serves

About the Team & Role: We are building the future of customer experience, and our AI Pilots team is at the forefront of this 0-to-1 motion. This isn’t a role for someone who wants a playbook; this is for the builder who wants to write it. We are looking for a high-agency individual to join our t

Talkdesk is seeking a strategic and analytically rigorous Director of FP&A to support the General & Administrative function. In this high-impact role, you will serve as the primary finance business partner to G&A leaders — including HR, Legal, IT, and Finance — providing the financial in

Job Summary: This role will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal returns on strategic investments.

What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting public sector entities with 1000+ employees that are aligned to your region. We

Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model Buil