Talkdesk2

This role will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal returns on strategic investments. This is a key posit

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, enginee

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

Job Summary: As a Senior Solution Consultant II, you will be responsible for leading the pre-sales process for complex software solutions. You will work closely with sales teams and customers to understand business requirements and develop solutions that align with organizational goals. You will als

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relati

Are you passionate about working with the most cutting-edge technologies, including AI, big data analytics, LLMs, data mining, and business intelligence (BI)? Are you looking to become part of a world-class engineering team? Do you aspire to contribute to a globally recognized, pre-IPO leader in tec

We are looking for an innovative and customer-obsessed product manager for the automation and integrations platform product areas of Talkdesk, a market-leading, cloud-native Customer Experience Automation solution. This role is for a Principal product manager who deeply understands automation platfo

Security Engineer (Pentesting, Incident Response & Investigations) Our Engineering teams follow a micro-service architecture approach to build the next generation of Talkdesk, with autonomous vertical teams owning their services end to end. We promote agile and collaborative practices, value pee

Responsibilities: Manage day-to-day global income tax compliance, including U.S. federal, state, and local filings, and coordination of foreign tax filings across multiple international jurisdictions. Prepare and support the annual income tax provision under ASC 740, including deferred tax cal

Security Engineer (Pentesting, Incident Response & Investigations) At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which w

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration &

The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS services. Talkdesk solution supports millions of real time interactions on a scal

About the Role Talkdesk is looking for an experienced Engineering Manager to lead a specialised team focused on building and evolving our Voice & Telecommunications infrastructure. Your team develops the core real-time communications layer that powers millions of enterprise-grade interactions da

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteerin

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relations

What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting entities with 1000+ employees that are aligned to your region. We are looking f

As a Regional Channel Manager, you will drive pipeline growth and revenue through strategic partnerships with Technology Service Distributors (TSDs) across the Northeast region. You’ll play a critical role in expanding Talkdesk’s partner ecosystem by building strong relationships, executing joint go

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support