Talkdesk2

Role Overview As the Senior Vice President of Customer Experience, your primary mission is to define and execute a comprehensive global customer strategy aligned with Talkdesk’s business objectives, driving Net Revenue Retention (NRR), exceptional customer ROI, adoption, and sustainable enterprise g

Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model Buil

Responsibilities: Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model Buil

We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedd

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and Responsibilities: Familiarity with Re

Responsibilities: Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers Focus 70% of your efforts on driving growth with current partners (Telecom, Reseller, GSI, SI, BPO)

The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS services. Talkdesk solution supports millions of real time interactions on

The Forward Deployed Engineer, Staff (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software

The Principal Forward Deployed Engineer (FDE) is a technical leader responsible for shaping how Talkdesk’s most strategic global enterprise customers deploy and scale our Agentic AI platform. Sitting at the intersection of enterprise architecture, hands-on software engineering, and strategic client

The Senior Forward Deployed Engineer, FSI (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienc

We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy, technical delivery, and client partnership - spending meaningful time embedd

The Commercial Account Executive role focuses exclusively on formulating and building a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. You will report into a Sales Director working in a small, tight knit team. Responsibilities: Identify, qualif

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This seni

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relations

The Lead Technical Support Engineer (Tier II) serves as a senior technical resource, driving the resolution of complex customer issues, leading technical investigations, and supporting the success of the Customer Care organization. This role partners closely with Engineering, Product, Customer Succe

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm