Individual Annuity Proposition Manager, RS&AM (6m FTC)

Job Type:  6 month FTC (parental leave cover)
Location: This role can be based in either our London or Edinburgh office, with some flexibility to work between the office and home. We will discuss what is important to you, balancing this with business requirements during the recruitment process. You can read more about flexible working here.
Salary and Benefits: c.£50,000 (subject to experience) + bonus (pro-rated), excellent pension scheme, private medical insurance, electric vehicle scheme, 38 days holiday incl. Bank Holidays (pro-rated), plus 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more! 

If you're someone who prides themselves on customer centricity, thrive in finding solutions and driving value, our Proposition Manager could be the role for you! This is a great Secondment opportunity to join our Individual Annuities Proposition team within our Individual Retirement Solutions (RS&AM) business. 

Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The Team

Our Retirement Solutions team aim to offer more choice for customers at retirement. The Individual Annuities Proposition team purpose is to develop and evolve our proposition by understanding our customer and intermediary needs, and provide solutions that exceed their expectations.

The Role

Your role will be to manage and support the development of our new individual annuity proposition so it continues to help customers achieve their goals, and that we continue to meet the commitments we have made to our customers. Key responsibilities include:

• Supporting the delivery of the Individual Annuity and wider business strategy and commercial objectives across all channels.
• Assisting colleagues in Distribution and Operations, acting as a proposition subject matter expert, to help meet the needs of customers operating in our target market. 
• Working collaboratively with the wider business and provide active support to aid key business deliveries.
• Maintaining ongoing proposition governance activities to ensure we deliver fair outcomes and value for money, and that performance remains in line with expectations set.
• Ensuring the proposition area adheres to all relevant policies and risks, as well as adhering to market and regulatory requirements.
• Staying abreast of market and regulatory developments to understand the impact on our customers and our proposition.
• Assessing the competitiveness of our proposition in the market and highlighting areas to improve our commercial performance

What are we looking for?

The UK retirement market is complex and interconnected. So, as a team, we need to be aware of trends and activity in the wider retirement market to fulfil our role and support our customers.

You will need to be a team player, but we also need you to be an individual: one who is flexible and adaptable but is also able to overcome challenges and do the right thing for the customer. 

To support this you should:

• Have a good working knowledge of the Financial Services industry and the individual annuities market.
• Have experience delivering, or supporting the delivery of, products and propositions. 
• Understand the key current and future UK regulations including Consumer Duty and it’s expectations on a Product & Proposition Team.
• Be able to ensure that the proposition continues to deliver on all promises made to customers, deliver good customer outcomes, operate in line with definitions and remain suitable for target markets.
• Be as confident and as content “reading the rules”, as you are assessing the consequences, developing next steps, communicating ideas and implementing them.
• Be able to develop and maintain communication and relationships at all levels of the Group across different business channels, using your judgement to make good, well informed, decisions and help others to do so.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. 

 If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 

We’re reviewing applications as they come in, so apply early to avoid missing out.

Find out more about working at Standard Life

• Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us  #LI-SC1