P-CPT-0021 Amazon Delivery Service Partner (DSP) For Pooling Purposes

Key Responsibilities:

Recruitment Assistance
• Post job openings on job boards (Indeed, LinkedIn) and social media platforms.
• Screen resumes and shortlist candidates based on defined hiring criteria.
• Conduct initial outreach and over-the-phone (OTP) screening for qualified applicants.
• Schedule and coordinate in-person or virtual interviews with hiring managers.
• Maintain accurate candidate tracking through platforms like Fountain or Smart Recruiter.
• Assist in background checks, MVR checks, and drug test coordination.
• Manage recruitment dashboards and provide regular hiring progress reports.

Onboarding & Training Coordination
• Prepare and distribute onboarding materials and required documentation.
• Guide new hires through the onboarding process, ensuring completion of all compliance paperwork.
• Coordinate start dates, equipment distribution, and training schedules.
• Track training completion and maintain onboarding records in HR systems.
• Support Day 1 logistics and ensure a seamless new hire experience.

Timekeeping & Attendance Management
• Monitor and validate attendance, PTO requests, and shift adherence.
• Review and correct time discrepancies using ADP and/or FlexApp.
• Maintain timekeeping accuracy for payroll processing and reporting.

Employee Relations & Performance Support
• Maintain accurate and confidential employee files and HR databases.
• Complete and track driver or staff scorecards and coaching sheets.
• Support employee engagement initiatives (e.g., birthdays, announcements, rewards).
• Assist with annual performance reviews and documentation.
• Help ensure compliance with company policies and DSP program requirements.

General HR & Administrative Support
• Assist with payroll processing and basic benefits administration (e.g., health insurance, childcare services).
• Support invoice and receipt tracking for HR/Finance coordination.
• Provide general administrative support to HR and Operations teams as needed.

Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred).
• 1–2 years of experience in HR, recruitment, or operations; exposure to logistics or delivery operations is a plus.
• Strong organizational and time management skills with attention to detail.
• Excellent communication and interpersonal skills (near-native English accent preferred).
• Proficient in Google Workspace or Microsoft Office Suite (Docs, Sheets, Excel, Outlook).
• Knowledge of ADP, FlexApp, Fountain, or Smart Recruiter is a strong advantage (training may be provided).
• Ability to handle confidential information with discretion.
• Comfortable working in a fast-paced, high-volume environment and flexible schedule (Monday–Saturday/Sunday).

Ideal Candidate Profile

• Proactive, dependable, and detail-oriented with strong follow-through.
• Friendly, approachable, and customer-service oriented.
• Thrives in a collaborative team environment but can work independently.
• Capable of managing multiple recruitment pipelines and HR tasks efficiently.

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