Technician, Inventory (226 Days)

• Utilize district inventory software to maintain accurate inventory control and recover technology devices that has been reported lost, stolen, or damaged.
• Work with district police department to recover reported stolen devices.
• Communicate with parents/guardians for proper retrieval of non-returned devices from withdrawn students.
• Maintain accurate database of withdrawn students received from PowerSchool notifications.
• Work with Asset Management Department for accurate asset data for all withdrawn students.
• Ensure all decommissioned devices are documented and processed in a timely manner.
• Work with Information Technology Security team to ensure all lost or stolen devices are locked in a timely manner.
• Work with Human Capital Management Department to retrieve data of exiting staff.
• Collaborate with Dallas ISD Campus Staff as needed.
• Provide excellent communication and customer service to parents, students and employees.
• Perform other duties as assigned by supervisor and/ or manager.

All federally funded incumbents of this position must comply with time and effort reporting requirements through personnel activity reports or periodic certification, as appropriate.

• Accredited High School Diploma or equivalent (U.S.A. Equivalency).
• Knowledgeable in Microsoft office applications.
• Knowledgeable in Google Sheets.
• Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Team player with organizational skills.
• High level attention to detail.