Tech Lead, Applied AI

United States·San Franciscofull-timelead

OtherApplied Ai

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Quick Summary

Key Responsibilities

Define how AI will transform workflows across intake and enrollment, care delivery, revenue cycle management, and compliance. Partner with Engineering, Product, Clinical, Operations,

Requirements Summary

Build reusable capabilities for orchestration, retrieval, knowledge representation, tool use, memory, structured outputs, evaluation, tracing, and feedback loops.

Technical Tools

OtherApplied Ai

Abby Care is building an AI-native operating system for home care—one that manages the full lifecycle from caregiver and patient intake through care delivery, billing, and compliance.

As we expand our capacity to support more family caregivers at scale, we’re looking for an Applied AI Technical Lead to define and build the intelligence layer of this platform. Reporting to the VP, Head of Engineering, you will serve as the senior technical leader for Applied AI across the company.

You will identify the highest-leverage opportunities for AI, define the technical architecture and roadmap, and lead the development of production systems that execute complex healthcare workflows. These systems may collect and interpret clinical documents, prepare prior authorization packets, assist caregivers and clinicians, coordinate operational work, predict risk, or surface exceptions requiring human judgment.

A true builder-leader, you are equally comfortable setting long-term technical direction, mentoring engineers, and going deep into implementation. You understand that building reliable AI systems requires more than connecting an application to a model: it requires thoughtful workflow design, rigorous evaluation, strong software engineering, and clear boundaries between autonomous execution and human oversight.

If you are excited to build and lead the Applied AI function at a fast-growing company while transforming how high-quality care is delivered in the home, we’d love to hear from you!

This is a full-time hybrid opportunity based in San Francisco, California, with four days per week in person.

Responsibilities

~1 min read

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Relentlessly Resourceful
As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

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Purpose with Positivity
We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

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Driven to Redefine What’s Possible
We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.

Automated Decision Tools

Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact talent@abbycare.org.