Senior Product Designer

United States·San Franciscofull-timesenior

DesignProduct Designer

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Quick Summary

Key Responsibilities

Own complex product initiatives from early problem framing, discovery, and user journey mapping through to high-fidelity prototyping and production delivery.

Requirements Summary

5+ years of progressive product design experience, with a proven track record of shipping impactful digital products (experience in healthcare, health-tech,

Technical Tools

DesignProduct Designer

We’re looking for a Senior Product Designer to join our in-house design team. You will report to the Head of Product and operate at the intersection of UX, UI, and strategic product thinking, you’ll partner closely with engineering and product management to deliver solutions that balance empathy with operational efficiency.

As a senior member of the team, you will not just execute on design. You will shape our product strategy, define our design architecture, and raise the bar for our entire design culture.

This is a full-time hybrid opportunity based in San Francisco, CA.

Responsibilities

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Build a durable design system and clear information architecture that empowers our product and engineering teams to build complex workflows quickly and correctly.
Delivered highly intuitive, cross-platform solutions that seamlessly support the distinct mental models and needs of family caregivers, clinicians, and operators within a single coherent platform.
Cross-functionally launch human-in-the-loop, AI-assisted features that safely augment users while navigating strict healthcare regulations.

Requirements

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Experience: 5+ years of progressive product design experience, with a proven track record of shipping impactful digital products (experience in healthcare, health-tech, or complex multi-sided platforms is a strong plus).
Portfolio: A strong portfolio demonstrating exceptional UX and visual UI craft, complex problem-solving, and a clear narrative of your end-to-end design process.
Systems Thinking: Demonstrated experience building or significantly contributing to scalable enterprise-grade design systems.
Data-Informed Approach: Deep experience utilizing user research, usability testing, product analytics, and experimentation to guide iterative design and justify design trade-offs.
Technical Literacy: A strong understanding of technical constraints, system architecture, and front-end feasibility to collaborate effectively with engineering partners.
Exceptional Communication: Superb storytelling and facilitation skills. You can confidently articulate design rationale to non-design stakeholders, run cross-functional workshops, and push back effectively when needed.
Mission-Driven Empathy: A deep sense of empathy for users and a genuine passion for our mission to empower family caregivers.

What We Offer

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✓Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.

✓Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.

✓Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.

✓Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).

✓Paid parental leave to support your growing family. We provide up to 10 weeks of paid parental leave based on tenure, so you can focus on bonding and adjusting to life as your family grows.

Relentlessly Resourceful
As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

Purpose with Positivity
We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

Driven to Redefine What’s Possible
We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.

Automated Decision Tools

Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact talent@abbycare.org.