Business Employment Services Representative

• →Develop and maintain relationships with existing and potential employers
• →Recruit new employers each month
• →Conduct employer visits daily/weekly to market program services and recruit new job openings
• →Maintain employer file and documentation regarding the employer and current and past job openings
• →Develop job opportunities for special need program participants as well as community service opportunities for other components of the program
• →Assist program participants to develop effective job seeking skills, including completing applications, writing resumes, practicing job interviewing techniques and other related skills
• →Refer program participants to potential employers and solicit feedback on status
• →Assist with employer screening process when requested
• →Direct transportation of program participants to employers
• →Provide employers with information and other perspectives on employment practices, wage scales, tax incentive programs and government funded training options
• →Organize job fairs
• →Provide translation services as needed
• →Provide cultural awareness education to employers who hire immigrants
• →Assist employers in resolving conflicts and/or tensions as needed
• →Address program participant or staff concerns and complaints
• →Operate standard office equipment and use required software applications
• →Perform other duties and responsibilities as assigned

Knowledge of:

• Advanced concepts, principles and practices of effective employment and training techniques
• Intermediate concepts, principles and practices of labor market demands and labor laws

Skill in:

• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to:

• Analyze job opportunities to program participant knowledge, skills, and abilities to ensure meet minimum qualifications
• Partner with other functional areas to accomplish objectives
• Facilitate meetings and ensure that all viewpoints, ideas, and problems are addressed
• Incite enthusiasm; influence, motivate and persuade others to achieve desired outcomes
• Interpret and apply policies and identify and recommend changes as appropriate
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
• Communicate effectively, both orally and in writing
• Work independently as well as collaboratively within a team environment
• Handle stressful situations and provide a high level of customer service in a calm and professional manner
• Establish and maintain effective working relationships

• Minimum Degree Required:

• High School Diploma or GED equivalent
• Associate degree preferred

• Required Disciplines:
  • Business Administration or related field

~and~

• At least 2 years of experience in sales, business development, community engagement, or a mental health setting (based on assigned functional area) preferably in a non-profit setting or any equivalent combination of experience, education and/or training approved by Human Resources

• Licenses/Certifications Required at Date of Hire: None

Hours: Normal business hours, some additional hours may be required

Travel Required: Local travel may be required

Working Environment: Climate controlled office