Insurance Processing Specialist

America's Choice Insurance Partners is the trusted advisors to the individuals and families throughout 33 states that have a passion for the recreation and outdoor lifestyle.

Our Service Team is growing and we are adding a Binding Specialist to the team. The Binding Specialist reviews and processes insurance policies while providing support to the client service team. This role requires a strong attention to detail while auditing new policies, strong communication skills, and the ability to collaborate effectively with both clients and team members.

• Prior experience in an administrative, data entry or customer support role such as managing client accounts, supporting insurance operations, or working in a customer service environment is preferred.
• Ability to review insurance submissions for accuracy, completeness, and compliance prior to issuance
• Strong communication skills with the ability to identify and escalate issues or discrepancies in a timely manner
• Understanding of binding insurance policies in accordance with agency standards and state regulations
• Ability to support and maintain an efficient new business workflow from sale through policy issuance
• Strong attention to detail with the ability to maintain accurate records and documentation
• Willingness to support the account management team with service requests for existing policyholders
• Flexibility to assist with general account management tasks as needed

• Minimum 2 years of customer service or related experience
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks in a high-volume environment
• Clear, professional written and verbal communication skills
• Proficiency navigating multiple computer systems and software platforms
• Prior experience in insurance, account management, or a related field is a plus, but not required
• Property & Casualty license preferred; willingness to obtain licensure required

America's Choice Insurance Partners is an agency that stands apart from the crowd. We serve an exclusive client base through a strategic partnership with the nation’s largest family owned, recreational vehicle retailer. We are the trusted advisors to the individuals and families that have a passion for the recreation and outdoor lifestyle. We offer insurance products from more than a dozen of the nation’s highest rated insurance carriers, and write business in over twenty states throughout the country.

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