Medical Equipment Technician

Description

• Develop and maintain knowledge of HME products, services, and applicable regulations
• Perform patient assessments and re assessments to support appropriate ongoing care
• Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment
• Respond to patient equipment issues, including under emergency conditions when required
• Maintain home oxygen systems through scheduled patient visits
• Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE
• Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards
• Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required
• Process orders and complete documentation accurately and timely to support patient care and reimbursement
• Maintain basic reimbursement knowledge to ensure proper billing for equipment and services
• Promote company services and products to referral sources, as appropriate.
• Safely operate and maintain a company vehicle
• Participate in quality improvement initiatives and comply with all company policies and compliance program requirements
• Complete required compliance training and participate in on call rotation as scheduled
• Perform other related duties as assigned

• High School Diploma or equivalent required
• Customer service, Field-based, delivery, or healthcare experience preferred
• One (1) year of healthcare technician, military service, delivery/field service with customer service interaction or related experience preferred
• Senior level requires two (2) years of relevant experience, including one (1) year in a similar role
• Valid and unrestricted driver’s license required 

• Range:  $23-$29/hr Compensation based on experience, location and role level