Lead Mental Health Technician – Adolescents (Bilingual)

Lead the Mental Health Technician team supporting adolescents ages 13–17 in a PHP/IOP behavioral health program. This hands-on role blends team leadership, client support, group facilitation, administrative coordination, and day-to-day office management.

You’ll help keep the program organized, welcoming, and running smoothly while maintaining a safe and therapeutic environment for clients, families, and team members.

Relevant experience: Behavioral Health · Mental Health · Youth Services · Program Coordination · Office Management · Team Leadership

• →Supervise, train, schedule, and support the Mental Health Technician team
• →Coordinate daily assignments, program coverage, client movement, and staff communication
• →Facilitate structured psychoeducational, life-skills, and recreational groups using approved curriculum
• →Support client intakes, assessments, drug testing, groups, and psychiatric appointments
• →Observe client behavior and document participation, concerns, and significant events accurately
• →Provide emotional support while maintaining clear professional boundaries
• →Respond to crises using appropriate de-escalation and redirection techniques
• →Collaborate closely with therapists, clinical leadership, and program operations
• →Complete incident reports, group notes, attendance records, and other required documentation
• →Support administrative responsibilities, including calendars, correspondence, record organization, supply tracking, and general office coordination
• →Help manage front-office needs and ensure clients, families, visitors, and vendors are welcomed and directed appropriately
• →Maintain facility organization, safety, cleanliness, and Environment of Care compliance
• →Identify operational or clinical concerns and escalate them to the appropriate leader

• Two or more years of behavioral health, mental health, youth services, or related experience
• Previous leadership, supervisory, or team-lead experience
• Bilingual fluency in English and Spanish
• Comfortable facilitating structured groups for adolescents
• Strong administrative, organizational, and documentation skills
• Ability to balance client-facing responsibilities with office and program coordination
• Calm, professional, and emotionally regulated under pressure
• High school diploma or GED
• Eligible for DCF and AHCA Level 2 background screening

• Experience working with adolescents and families
• PHP, IOP, residential, or substance use treatment experience
• Experience with office management, scheduling, or program administration
• CPR and First Aid certification, or willingness to obtain upon hire

Adolescent Wellness Academy provides PHP and IOP mental health treatment for adolescents ages 13–17 and their families across South Florida. Our team creates a structured, compassionate environment where adolescents can build skills, strengthen relationships, and move toward lasting wellness.

Learn more: Adolescent Wellness Academy