Program Operations Manager - Adolescent Behavioral Health

On-Site | Kendall (Miami), FL | Monday-Friday, 11:00 AM - 7:00 PM | Full-Time

• Lead daily PHP/IOP program operations in a safe, structured environment
• Supervise and coach Wellness Coordinators with clear expectations and accountability
• Manage staff scheduling, coverage, attendance, census, and intake coordination
• Guide the team in responding to adolescents' behavioral and emotional needs
• Partner with therapists, clinical leadership, and families on a consistent client experience
• Monitor documentation, incident reporting, safety protocols, and regulatory compliance
• De-escalate challenges calmly and keep the program on track through change
• Coordinate facility, supply, and administrative needs

• 2+ years in education, youth services, behavioral health, program management, or operations leadership
• Supervisory or team leadership experience
• Strong organization and ability to juggle shifting priorities
• Confidence giving feedback and holding staff accountable
• Calm, solutions-focused approach to crisis situations
• Strong attention to documentation, policy, and safety
• Ability to connect with adolescents while maintaining structure and boundaries
• Eligible for DCF and AHCA Level 2 background screening and drug testing
• Bachelor's degree preferred; equivalent experience considered

About AWA
Adolescent Wellness Academy (AWA) provides adolescent mental health PHP and IOP services across South Florida, helping teens and families grow through structured, compassionate care.

Learn More: Adolescent Wellness Academy