Sr. Director, Client Services - ADP Lyric HCM (National Accounts)

United StatesUnited StatesNormalsenior
OtherClient Services
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Quick Summary

Key Responsibilities

Responsibilities Supports, directs, and implements the overall strategy for servicing and supporting their assigned book of business. Evaluates, implements,

Technical Tools
OtherClient Services
  • Do you thrive in a results- driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
  • Are you looking for an opportunity to make a difference by using your communication, problem-solving, and technical abilities to drive results for our clients?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

                                   Well, this may be the role for you. Ready to make your mark?

 

In this role as the Sr, Director, you'll leverage your project management and leadership expertise to guide multiple teams, ensuring efficient operations and an overall productive and enjoyable working environment for employees. If you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals, you'll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day.

 

The nature of what you do every day will not change -- your #1 goal is to drive product, tool, and service enhancements. Still, every day will be different because the projects, strategic initiatives and collaboration opportunities will change, as will the solutions you provide each client

 

To thrive in this role, you must have a way with clients and client team members that builds rapport, establishes trust, and shines with professionalism. You will partner with Implementation, GPT and other internal partners to ensure clients derive the full value of their ADP products and services. When done successfully, our client satisfaction scores and client team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion.

 

In this role, you will report directly to the Vice President/General Manager of Client Services, Lyric HCM. You will have ~3 direct reports with several indirects across US locations. 

 

                                                                         Ready to #MakeYourMark? Apply now!

 

Responsibilities

~1 min read
  • →Experience noted above, OR
  • →Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact

Requirements

~1 min read
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

                                                     What are you waiting for? Apply now!

Location & Eligibility

Where is the job
United States
On-site within the country
Who can apply
US

Listing Details

Posted
October 7, 2026
First seen
October 7, 2026
Last seen
October 7, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
57%
Scored at
October 7, 2026

Signal breakdown

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Sr. Director, Client Services - ADP Lyric HCM (National Accounts)