Application Engineering Manager (m/f/d)

The Application Engineering Manager is responsible for managing a team of application engineers supporting a key account in coordination with the Application Engineering account director and the Key Account Manager. This responsibility includes :

BUSINESS, CUSTOMER ACTIVITIES
- core geographic coverage : Europe
- contribute to the definition of account strategy
- implement agreed strategies
- interface with customer engineering and operation managers
- develop and manage relations with customer to enable best business conditions
- elaborate monthly activity reporting
- anticipate and manage escalation

TEAM MANAGEMENT
- define objectives for each team member in line with account strategy
- include team member in relevant customer and internal meetings
- manage internal communication to leverage team awareness and momentum (customer, technology, projects...) - meetings, workshops
- provide development path for each team member, based on recorded achievements, potential, observed gaps and desires expressed by the engineer
- contribute to brainstorming on SAE job transformation induced by AI

RELATION WITH PRODUCT UNIT
- develop, manage relation with PU stakeholders to ease day to day execution and potential escalation

This job is at crossroad of people, business and technology.

The candidate has a solid experience in 93000 application engineering support with customers. He will be able to have a good technical understanding of project discussions with the customer, although relying primarily on his own experts for managing these discussions.

EDUCATION
- master degree in electronics, automation, software engineering

PROFESSIONNAL EXPERIENCE
- consistent application engineering support experience in various situations
- handling of customer relation, including senior management level
- natural communicator with team members, customer, management
- foster relaxed discussion space in context of eventually stressed situations (internal, external)
- first management or leadership experience : specific interest in people
- Good presentation skills
- Experienced with different stages of a test program development, including
. test fixturing development
. test program development
. test program debugging
. qualification for production
- Familiar with 93000 product roadmap and technologies
- teamwork with account managers
- Fluent english ; french is a plus
- Comfortable with extensive travel
- Experience in muticultural environment
- Able to analyse complex situations (technical, customer) and report in comprehensive format
- Solid decision taking process based on assessment skills
- Project management skills daily required